Job Description

Greenhous Telford

is currently seeking a dedicated and detail-oriented

Warranty and Service Administrator

to join our dynamic and fast-paced team. This is a fantastic opportunity for someone looking to develop their career within a supportive and thriving vehicle dealership.

As part of our busy service department, you will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately, helping to maintain the high standards of customer care we're known for.

If you thrive in a high-energy environment, enjoy working as part of a team, and are ready to take the next step in your career, we'd love to hear from you.

Salary:

12.21 per hour

Hours:

Monday to Friday, 8.30 am to 5.00 pm, i.e. 40 hours per week, 30 minutes lunch break (unpaid) Happy to also accept part time, i.e. 20 hours per week
Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities:

Analysing, processing workshop job cards and invoicing. General administrative duties. Communicate with customers and obtain final order numbers. Process and input warranty and contract claims. Input costs on customers own portals.

Ideally, we are looking for:

Strong administration experience - previous service admin experience desirable but not essential. Excellent customer service skills. Organised and good attention to detail. Ability to adapt quickly. Able to work under own initiative. Previous experience using invoicing systems.

In return we'll offer:

As a permanent Greenhous employee, you will be entitled to:

30 Days Holiday Including 8 Bank Holidays Company Sick Pay That Increases With Length Of Service Pension With Greenhous Contribution Career Development Opportunities Employee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket Shops Qualified Mental Health First Aiders Free Will Writing Service Free Mortgage Advice Service Free Eye Tests For VDU Users Free Flu jabs if you are ineligible through the NHS On-Site Parking (Site Specific) Cycle To Work Scheme EAP - Employee Assistance Program

Who are we:

Greenhous

is firmly established as one of the largest dealer groups in the UK and has over 100 years' experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world's leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.

Job Types: Full-time, Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 20 - 40 per week

Benefits:

Company pension Cycle to work scheme Employee discount Financial planning services Free flu jabs Free parking On-site parking Sick pay Store discount
Experience:

invoicing system: 1 year (preferred) automotive administration: 1 year (preferred)
Licence/Certification:

Full UK Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person