Job Description

About Aerospace Warranty Management

AWM is the world's leading Warranty Consultancy for the Aviation sector. Assisting Airlines to maximise their warranty and contractual savings for their fleet of aircraft, through the application of industry leading processes and training. The rapid expansion of the business has meant that a position has become available within the team based in Dunmow, Essex.

About the position

As a Warranty Support Administrator, supporting the Warranty team, you will play an important role in our busy team ensuring day to day tasks are completed with a high level of accuracy. In this role you will be supporting both internal and external customer requirements. Due to the specialist nature of the position, previous experience is not required for this entry level position, however basic knowledge of the Microsoft suite is expected. Full training and support will be provided to the successful candidate.

Your responsibilities will include:

Supporting the team in monitoring and reviewing daily, weekly, and monthly reports to identify key information Obtain, query, and validate as necessary all claim information Process of accurate warranty claims within manufacturers guidelines in a timely manner using our inhouse warranty claim management system. Process and reconcile claim settlements received from the manufacturer

About the Person

Organised, efficient, keen eye for detail Excellent communication skills, both written and verbal Ability to follow established processes Works well under pressure to meet deadlines by identifying priorities and schedule work appropriately Friendly and professional manner Act with integrity, discretion and objectivity Educated to GSCE (or equivalent) standard Knowledge of warranty systems and procedures is not essential Basic knowledge of Microsoft package including but not limited to Word, Outlook & Excel
The successful candidate can look forward to ongoing training opportunities, career progression and a range of company benefits including

Discretionary Annual Bonus depending on company performance Pension scheme Generous holiday allowance including a bonus day for your birthday Option for flexible working Newly refurbished and modern office Annual company events Smart/Casual dress code Free on site parking
Please apply by submitting your CV and Covering letter. Interviews will be held w/c 3rd November.

Job Type: Full-time

Pay: From 25,000.00 per year

Benefits:

Casual dress Company events Company pension Flexitime Free parking On-site parking
Work Location: In person