Job Description

Job Overview

The Weddings & Events Co-Ordinator is responsible for overseeing all aspects of the planning, coordination, and execution of weddings, corporate and social events within the hotel. The role requires a dynamic, detail-oriented professional with a passion for hospitality and a proven ability to deliver exceptional experiences that exceed guest expectations. The ideal candidate will have strong sales acumen, operational expertise, and a creative flair for event design and customisation.

Key Responsibilities: Sales & Business Development

Proactively generate leads and convert inquiries into confirmed bookings for weddings and events. Conduct walk rounds and hold consultations with potential clients. Develop packages, pricing strategies, and promotions in collaboration with the General Manager, Sales Manager and Marketing teams at Head Office. Build and maintain relationships with key clients, vendors, and external event planners. Maximise revenue opportunities through up-selling, cross-selling, and repeat business. Attend wedding & events exhibition in the UK to develop new wedding concepts and ideas to keep the business ahead of local competitors. Produce weekly, monthly and quarterly reports on the yield of all weddings & events based on profit margins, cost effectiveness and staff performance of the team

Event Planning & Coordination

Lead the planning process for each wedding or event from initial inquiry to post-event follow-up. Develop detailed event proposals, contracts, and function sheets. Coordinate with all hotel departments (kitchen, front desk, housekeeping) to ensure seamless execution. Advise clients on themes, decor, entertainment, floor plans, menus, and schedules. Ensure compliance with hotel standards, health & safety regulations, and legal licensing requirements. Working with the heads of departments in developing service standards for each style of event, creating SOP's to ensure maximum levels of service in all areas.

On-Site Event Management

Act as the main point of contact on the event day to oversee setup, service, and customer satisfaction level. Troubleshoot issues swiftly and professionally to ensure client satisfaction. Manage timelines, vendor deliveries, and last-minute changes effectively. Be responsible for all event rooms, cleanliness, management of equipment, health & safety and the restocking of products in these rooms.

Team Leadership & Communication

Supervise and train all staff assigned to events. Conduct pre-event briefings and post-event debriefs with relevant staff. Host events. Maintain strong interdepartmental communication to support operational excellence. Lead by example to inspire a culture of hospitality, flexibility, and attention to detail.

Administration & Reporting

Maintain accurate records of all bookings, contracts, and client communications. Track revenue targets and KPIs, reporting regularly to senior management. Evaluate guest feedback to improve service delivery and guest experience. Manage budgets and control event-related costs. Develop 24 month budgets for forecasting and revenue development

Qualifications & Experience:

1-2 years of experience in event or wedding planning in a hotel setting. Proven track record in sales and event coordination. Familiarity with property management systems (e.g., Opera, Delphi, Salesforce, guestline) and event software preferred. Exceptional organisational, interpersonal, and communication skills. Strong decision-making capabilities. Ability to work evenings, weekends, and holidays as required.

Key Competencies:

Client-focused with strong attention to detail Time management and multitasking under pressure Creativity in event design and presentation Conflict resolution and problem-solving Budget and financial management Teamwork and collaboration across departments

Working Conditions:

Fast-paced hotel environment with frequent deadlines and changing priorities. May involve standing for long periods and lifting items during event setups. Flexibility in working hours is required due to the nature of events. Working 5 days over 7 with regular weekend work involved especially during summer & Christmas period. Assist in other departments as required.

Performance Indicators:

Event revenue growth and profitability Guest satisfaction and positive feedback Conversion rate of inquiries to bookings Efficiency of event execution and coordination
Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: 24,420.00-29,000.00 per year

Benefits:

Company pension Employee discount On-site parking
Ability to commute/relocate:

Worksop, S80 3PA: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Due to our rural location you must have access to your own transport.
Work authorisation:

United Kingdom (required)
Work Location: In person