Job Description

Overview

The Wedding Venue & Hotel Assistant Manager will play an important dual role, supporting the General Manager in overseeing daily hotel operations while also taking a leading role in the planning and execution of weddings and private events. This position is ideal for a highly organized, and customer-focused individual with a passion for both hospitality management and event coordination. The Assistant Manager will be instrumental in ensuring seamless hotel operations and delivering exceptional, memorable experiences for all wedding clients and hotel guests.

Duties

Assist in overseeing daily hotel operations, ensuring high standards of service and cleanliness are maintained. Supervise front desk staff, housekeeping, and other departments to ensure seamless service delivery. Handle guest inquiries, complaints, and feedback promptly and professionally. Support the recruitment, training, and development of hotel staff to enhance team performance. Implement hotel policies and procedures while ensuring compliance with health and safety regulations. Serve as a primary point of contact for wedding clients from initial inquiry through to post-event follow-up. Conduct venue tours, present packages, and assist in closing sales for wedding and event bookings. Manage wedding and event logistics Ensure all contractual agreements with clients and vendors are fulfilled. Oversee the setup, execution, and breakdown of wedding ceremonies, receptions, and other special events, ensuring flawless execution in the General Managers Absence Act as the primary on-site manager during events, addressing any issues or last-minute requests promptly and efficiently. Maintain strong relationships with preferred vendors and continually seek out new, high-quality partners. Assist with marketing efforts for the wedding venue, including participating in bridal shows, open houses, and content creation for social media.

Skills

:

Excellent guest services skills with a focus on creating memorable experiences for guests. Previous experience in a hotel or hospitality environment is preferred. Proven experience specifically managing weddings or large-scale private events is highly desired. Strong understanding of hotel property management systems (PMS) and event management software. Exceptional organisational skills with attention to detail in all aspects of work. Strong communication skills, both verbal and written, to effectively interact with guests and staff. A passion for hospitality that drives a commitment to excellence in service delivery. Excellent written and verbal communication skills, including public speaking and negotiation. Ability to work flexible hours, including evenings, weekends, and holidays, as dictated by hotel occupancy and event schedules. Must be able to stand, walk, lift, and carry items up to 25 lbs, and perform duties on-site during events.
Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: 24 - 40 per week

Additional pay:

Commission pay Tips
Benefits:

On-site parking
Schedule:

Monday to Friday Overtime Weekend availability
Work Location: In person

Application deadline: 17/08/2025