Job Description

Dental Receptionist - NHS Urgent Care & Private Practice

Night Dental, Lewisham, London

Immediate start available

Hours Required:

Saturdays:

10:00 AM - 9:00 PM

Sundays:

1:00 PM - (closing time not specified - please confirm)

Additional hours:

Evening shifts and weekday cover may become available for holidays or sickness. Hours may change or increase as we are a new practice.

About the Role

Night Dental is seeking a

Dental Receptionist

to join our team within NHS Urgent Care services at our Lewisham practice. The practice also provides private care, so confidence in inviting patients to register and excellent communication skills are essential. We are looking for a mature, well-motivated team player with a bubbly personality and a patient-centred approach.

Key Responsibilities

Assisting the clinic in delivering urgent dental care to the community Providing support and compassion to patients Recording, collecting, and analysing patient information Booking and checking appointments Checking patients in and gathering required details Handling incoming calls Taking patient payments and assisting with NHS exemption queries Maintaining logs and records Supporting maintenance, audits, and compliance tasks Participating in learning and development and maintaining a personal development portfolio Attending team meetings Ensuring all areas, equipment, and surfaces are clean, safe, and hygienic Maintaining patient confidentiality at all times Supporting practice efficiency and smooth workflow Adhering to legislation, NHS standards, and practice policies Working collaboratively as part of a team to deliver oral health services to the local community

Skills & Qualities Required

Strong patient-centred care and empathy Excellent interpersonal skills to communicate with colleagues, clinicians, patients, and management Ability to use initiative and continuously improve Confident IT skills, including Word and Excel (training will be provided for dental software)

Requirements

Excellent communication skills Clear DBS check Two references

Previous dental or medical reception experience is essential

Job Type: Part-time

Pay: From 13.00 per hour

Benefits:

Company pension Employee discount Health & wellbeing programme
Experience:

Dental receptionist: 1 year (required)
Work Location: In person