We are seeking a friendly and professional Dental Receptionist to join our dynamic dental practice. The ideal candidate will have a passion for providing excellent customer service and will play a crucial role in ensuring the smooth operation of our front desk. As the first point of contact for patients, you will be responsible for creating a welcoming environment and managing various administrative tasks.
Responsibilities
Greet patients warmly and assist them with check-in and check-out procedures
Schedule appointments and manage the dental calendar efficiently
Answer phone calls and respond to patient inquiries in a courteous manner
Maintain accurate patient records and ensure confidentiality is upheld
Process patient payments and manage billing inquiries
Collaborate with dental staff to ensure seamless patient flow during appointments
Assist with administrative tasks such as filing, data entry, and inventory management
Requirements
Previous office experience is essential, preferably in a healthcare setting
Administrative experience with strong organisational skills
Excellent communication skills, both verbal and written
Ability to multitask effectively in a fast-paced environment
Proficient in using computer systems and dental software (experience with practice management software is advantageous)
A friendly disposition with a commitment to providing exceptional patient care
This is a Saturday only position on a freelance basis, ideal for a candidate wanting to enhance their income and have weekend availability.
Job Type: Freelance
Pay: 12.50 per hour
Expected hours: 8 - 10 per week
Work Location: In person
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