Job Description

We are looking to recruit self-motivated individual to join the Domestic Department at St Richard's Hospital (Chichester) as a Weekend Domestic Supervisor , who can work on their own and/or as part of a team, the post holder will be responsible for managing Domestic staff on a daily basis ensuring National Cleaning Standards are upheld.

Additional details:

Saturday and Sunday (2 pm - 10 pm with a one-hour break.)



Should you require Additional Support with completing your Application , please contact the Facilities and Estates Recruitment Team via email below:



uhsussex.FandErecruitment@nhs.net



Before applying for the position, please review the job description and person specifications to ensure your qualifications and experience meet the required criteria.



The post holder will be responsible for managing Domestic staff, which will include Appraisals, Health and Wellbeing Management, Monitoring Standards, Rotas, Mandatory Training.



At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.



We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.



As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.



We look forward to receiving your application & the start of your journey with UHSx.

Candidate Information Pack:

https://www.uhsussex.nhs.uk/resources/candidate-information-pack/

Please note:

This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.



Communications and Relationship skills



Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.



Provide effective communication and to support and facilitate all types of meetings which have relevance to the operation of the department



To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.



To be able to communicate sensitive issues when dealing with the deceased family using tact and respect.



Guide and direct visitors and deal with telephone calls in a helpful and friendly manner, taking written notes of any relevant information



To investigate and resolve complaints speedily and effectively, keeping a positive image of the department even when feedback is less than positive.



Take a leading role in any departmental Information Technology initiatives.



Provide advice and support to the Domestic team.



Q ualifications and Experience



As per Job Specification



Analytical and Judgemental skills



To maintain effective and efficient records of all Domestic services, observing varying trends and evidencing them to the Senior Domestic Supervisor.



Communicate daily with all users regarding any variation in services that may be required. Using judgement to rearrange priorities when necessary and in consultation with the Assistant Domestics Manager; implementing contingency plans as appropriate



Understand and adhere to procedures for dealing with complaints and ensure they are dealt with promptly and sympathetically. Be capable of writing a report of an incident if required to do so.



Planning and Organisational skills



Attend daily briefing meeting with the Senior Domestic Supervisor, and liaise with other Supervisors. To ensure operational continuity and appraise colleagues of any human resource, disciplinary or logistical problems



Respond to the bleep and subsequent messages, deploying staff appropriately.



Planning / scheduling of rosters and appropriate annual leave within the team to ensure the service is well covered at all times.