Job Description

We are looking to recruit self-motivated individual to join the Domestic Department at St Richard's Hospital (Chichester) as a Weekend Domestic Supervisor , who can work on their own and/or as part of a team, the post holder will be responsible for managing Domestic staff on a daily basis ensuring National Cleaning Standards are upheld.
Additional details: Saturday and Sunday (2 pm - 10 pm with a one-hour break.)
Should you require Additional Support with completing your Application, please contact the Facilities and Estates Recruitment Team via email below:
uhsussex.FandErecruitment@nhs.net
Before applying for the position, please review the job description and person specifications to ensure your qualifications and experience meet the required criteria.
Main duties of the job
The post holder will be responsible for managing Domestic staff, which will include Appraisals, Health and Wellbeing Management, Monitoring Standards, Rotas, Mandatory Training.
About us
At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.
We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme,for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop.We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.
We look forward to receiving your application & the start of your journey with UHSx.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Details
Date posted
16 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
279-7511247-OCT25
Job locations
St Richard's Hospital
Spitalfield Lane
Chichester
PO19 6SE
Job description
Job responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
Communications and Relationship skills

• Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
• Provide effective communication and to support and facilitate all types of meetings which have relevance to the operation of the department
• To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
• To be able to communicate sensitive issues when dealing with the deceased family using tact and respect.
• Guide and direct visitors and deal with telephone calls in a helpful and friendly manner, taking written notes of any relevant information
• To investigate and resolve complaints speedily and effectively, keeping a positive image of the department even when feedback is less than positive.
• Take a leading role in any departmental Information Technology initiatives.
• Provide advice and support to the Domestic team.

Qualifications and Experience

• As per Job Specification

Analytical and Judgemental skills

• To maintain effective and efficient records of all Domestic services, observing varying trends and evidencing them to the Senior Domestic Supervisor.
• Communicate daily with all users regarding any variation in services that may be required. Using judgement to rearrange priorities when necessary and in consultation with the Assistant Domestics Manager; implementing contingency plans as appropriate
• Understand and adhere to procedures for dealing with complaints and ensure they are dealt with promptly and sympathetically. Be capable of writing a report of an incident if required to do so.

Planning and Organisational skills

• Attend daily briefing meeting with the Senior Domestic Supervisor, and liaise with other Supervisors. To ensure operational continuity and appraise colleagues of any human resource, disciplinary or logistical problems
• Respond to the bleep and subsequent messages, deploying staff appropriately.
• Planning / scheduling of rosters and appropriate annual leave within the team to ensure the service is well covered at all times.

Job description
Job responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
Communications and Relationship skills

• Maintain the confidentiality of information about patients, staff and other health service business in accordance with Trust Policy.
• Provide effective communication and to support and facilitate all types of meetings which have relevance to the operation of the department
• To aid Hospital staff, visitors and patients when faced with difficult situations caused by third parties, following Trust policies and procedures.
• To be able to communicate sensitive issues when dealing with the deceased family using tact and respect.
• Guide and direct visitors and deal with telephone calls in a helpful and friendly manner, taking written notes of any relevant information
• To investigate and resolve complaints speedily and effectively, keeping a positive image of the department even when feedback is less than positive.
• Take a leading role in any departmental Information Technology initiatives.
• Provide advice and support to the Domestic team.

Qualifications and Experience

• As per Job Specification

Analytical and Judgemental skills

• To maintain effective and efficient records of all Domestic services, observing varying trends and evidencing them to the Senior Domestic Supervisor.
• Communicate daily with all users regarding any variation in services that may be required. Using judgement to rearrange priorities when necessary and in consultation with the Assistant Domestics Manager; implementing contingency plans as appropriate
• Understand and adhere to procedures for dealing with complaints and ensure they are dealt with promptly and sympathetically. Be capable of writing a report of an incident if required to do so.

Planning and Organisational skills

• Attend daily briefing meeting with the Senior Domestic Supervisor, and liaise with other Supervisors. To ensure operational continuity and appraise colleagues of any human resource, disciplinary or logistical problems
• Respond to the bleep and subsequent messages, deploying staff appropriately.
• Planning / scheduling of rosters and appropriate annual leave within the team to ensure the service is well covered at all times.

Person Specification
Experience
Essential

• Level NVQ 3 in a management discipline or equivalent experience
• Experience of supervising a multi-disciplined work force. Knowledge of various cleaning methods including Hydrogen Peroxide.

Desirable

• IOSH
• Experience in the role of a Domestic Assistant or equivalent front line service

Skills
Essential

• Develop and maintain good communication with people, and at all levels about difficult matters and / or in difficult situations Being aware of the disposition of patients and visitors and using appropriate communication
• Ability to assess how to safely transport hospital equipment and utilise appropriate manual handling techniques. Assess and understand technical equipment (ie Hydrogen Peroxide Cleaning ) Understanding of Health & Safety and Environmental Regulations for safe transfer of patients and in general terms relating to visitors and staff.
• Ability to prioritise work Ability to understand rosters / rotas Ability to plan ahead and assess positions in terms of maintaining storage areas

Equality, Diversity & Inclusion
Essential

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role).

Person Specification
Experience
Essential

• Level NVQ 3 in a management discipline or equivalent experience
• Experience of supervising a multi-disciplined work force. Knowledge of various cleaning methods including Hydrogen Peroxide.

Desirable

• IOSH
• Experience in the role of a Domestic Assistant or equivalent front line service

Skills
Essential

• Develop and maintain good communication with people, and at all levels about difficult matters and / or in difficult situations Being aware of the disposition of patients and visitors and using appropriate communication
• Ability to assess how to safely transport hospital equipment and utilise appropriate manual handling techniques. Assess and understand technical equipment (ie Hydrogen Peroxide Cleaning ) Understanding of Health & Safety and Environmental Regulations for safe transfer of patients and in general terms relating to visitors and staff.
• Ability to prioritise work Ability to understand rosters / rotas Ability to plan ahead and assess positions in terms of maintaining storage areas

Equality, Diversity & Inclusion
Essential

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role).

Skills Required