To be the primary point of contact between Llandarcy Park and its customers dealing efficiently with customer enquiries and providing an exceptional and responsive service.
Principal responsibilities include dealing directly with inbound calls from new and existing customers and listen and respond to their enquiries ensuring they are retained and acquired.
To handle and investigate customer queries and complaints where appropriate
To be an advocate for Llandarcy Park's brand and contribute to the key performance outcomes of the Business Development Team.
To deal and respond with customer enquiries in line with Llandarcy Park's Customer Charter.
To provide telesales support to reach potential or existing customers during targeted marketing campaigns and events.
To provide administration support as and when required.
Job Type: Part-time
Pay: From 12.21 per hour
Expected hours: 10 - 15 per week
Benefits:
Discounted or free food
Employee discount
Free parking
Gym membership
On-site parking
Work Location: In person
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