Job Description

Looking for a role that fits around your life while making a real difference?



Join HUC and become part of a team that ensures patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest receive the care they need--when they need it most. We support 4.5 million people with vital NHS 111 and Out of Hours GP services, 24/7, 365 days a year.



Why choose a weekend-only role with HUC?



? Perfect for work-life balance - Keep your weekdays free for family, studies, or personal projects.

? Make a meaningful impact - Be there for patients during critical weekend hours.

? No prior healthcare experience needed - Just bring your compassion and commitment.

? Consistent schedule - Enjoy the predictability of weekend shifts.

To get started, you'll need to complete a comprehensive 6-week training program, Monday to Friday, 9am-5pm. After that, your weekends are where you shine. September start dates are now available.

Your Role:

First Contact : Manage urgent and non-urgent cases, providing essential medical advice. NHS Pathways Software : Assess patients' conditions and direct them to the appropriate healthcare professional or service. Advanced Training : Use your advanced listening and probing skills to ensure every patient receives clear advice and is signposted correctly.

Please note that training is for 6 weeks, 9am-5pm regardless of contracted hours.



Why HUC?

Thriving and Growing: Our continued growth means more opportunities for you! Diverse Roles : As a 111 Call Handler, you'll be the first point of contact, making a real difference in patients' lives. Skill Development : No previous healthcare is needed for this role. Ambitious? We offer plenty of opportunities to develop your skills and explore new avenues within our organisation. For many this role is a stepping stone into a rewarding career in healthcare. Community Impact : Be a vital part of your community, providing essential care and support to those in need. A Team That Becomes a Family : Join a supportive team where colleagues become like family, working together to make a difference. Free Training: Our comprehensive 6 week, full time training course, will give you all the tools you need to start making a difference. Don't worry, we continue to support you and help develop your skill once you start taking calls

For a full job description and full person specification, along with more details about our organisation, please see attached documentation,