Job Description

Weekend Receptionist - Luxury Care Home in Trafford

Are you an experienced, caring, compassionate receptionist ready to shine in your next career step? Join our prestigious care home and become a valued team member within a team that delivers exceptional, person-centred care every day. Joining Tanglewood means you will be joining a care provider with several CQC Rated Outstanding homes.

Trafford Waters isn't just a workplace - it's a warm, uplifting community where you're supported, appreciated, and encouraged to grow. We invest in our people as much as we do in our residents.

We put dignity, compassion and excellence at the heart of everything we do.

Your Role as Receptionist at Trafford Waters

In this influential and rewarding role, you will help shape the highest standard of care by:

Welcome all visitors to the care home courteously, determine the reason for their visit and check their identity,

Telephone appropriate departments regarding the visitor's arrival,

General filing and preparation of archiving to forward to central archive store,

Provide administrative support to the Administrator as and when required,

Assist with the processing of clients payments using the card payment terminal,

Maintain staff register and sickness files ensuring the relevant documents/spreadsheets are kept up to date,

Take payments from visitors/residents and receipt as necessary.

A full job description can be provided when booking an interview.

Position available:

Receptionist 9am-5pm (Saturday + Sunday)

You will bring:

Customer service experience - preferred

Strong communication and teamwork skills

A genuine passion for supporting older adults

A professional, positive and proactive approach to the role

We believe in developing our team and nurturing talent. You will be fully supported to progress your qualifications, including NVQ Level 2 and beyond, with access to high-quality training, mentorship and career advancement opportunities.

You will follow our care values to be UNITED as a team:

United

Nurturing

Innovative

Quality

Understanding

Empathetic

What We Offer

Beautiful, luxury working environment and free tunic Competitive salary with bank holiday enhancements Meals included on shift Comprehensive training and continuous development Supportive leadership and a friendly, inclusive culture Real opportunities for progression within an Outstanding care service Refer a friend scheme Induction and initial training for the role you begin, Ongoing refresher training and staff development and unique training tailored to your career route. Time and a half on all bank holidays
If you're ready to elevate your career in a home where excellence is celebrated and your potential is recognised, we'd love to welcome you to our team. Apply today and become part of something truly outstanding.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 16 per week

Work Location: In person