Job Description

Do you want to be a part of a friendly team where your passion for animals and the countryside can shine? We're seeking a Part-Time Weekend Retail Assistant for our busy Chepstow country store. If you're a people person with a can-do attitude, we'd love for you to join us.

As a Retail Assistant, you will play a vital role in providing exceptional customer service, maintaining a clean and organised store environment, and assisting with various tasks to ensure the smooth operation of the store.

Responsibilities:

1. Customer Service: Greet customers with a friendly and helpful attitude, assist them in finding products, answer their questions about animal care, and provide recommendations based on their needs.

2. Product Knowledge: Develop a thorough understanding of the products we offer, including horse & farm feed, pet food, toys, accessories, and grooming supplies, etc. to effectively assist customers and make informed recommendations. Product training will be provided.

3. Sales: Actively promote sales by upselling products, informing customers about promotions and discounts, and encouraging participation in loyalty programs.

4. Cash Handling: Operate cash registers accurately, process payments, issue receipts, and handle returns or exchanges efficiently. Till software training will be provided.

5. Stock Management: Restock shelves, and ensure products are neatly displayed and well-organized to enhance the shopping experience.

6. Store Maintenance: Maintain cleanliness and tidiness throughout the store, including sweeping, mopping, dusting shelves, and cleaning display cases.

8. Team Work: Work with other team members to achieve store goals, assist with stock management, and provide exceptional service to our customers.

Requirements:

1. Excellent communication and interpersonal skills.

2. Passion for animals and knowledge of common animal care practices.

3. Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.

5. Strong attention to detail and organisational skills.

6. Flexibility to work weekends and holidays as needed.

7. Basic computer skills for operating point-of-sale systems and stock management software.

Job Types: Part-time

Schedule:

Day shift Weekend availability
Application question(s):

An active interest in pets, farming, agriculture, horses or country sports is essential to understand our business. Please let us know your interest/expertise.
Work Location: In person

Job Type: Part-time

Pay: From 12.21 per hour

Benefits:

On-site parking Store discount
Work Location: In person