Job Description

About The Role

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At cinch our mission is simple - to remove the faff from buying and owning cars, giving customers more choice, with more ease (not to mention a free 90-day warranty on all cars...)*

Already the UK's largest online used car retailer, we're expanding our offering with an exciting roadmap of online and physical retail solutions - including faff-free car servicing at over 100 locations across the country.

We're part of Constellation Automotive Group - a family of brands that also includes We Buy Any Car, British Car Auctions (BCA) and Marshall Motor Group. Together, cinch and Marshall operate as Constellation Retail - bringing together 100+ years of motoring know-how at 130+ stores (Marshall) with a market-leading digital experience from a much-admired brand (cinch).

The road ahead for you is clear. Join us and you'll get a unique opportunity to grow your career across two leading automotive brands that are really going places. Buckle up and enjoy the ride.





Job role: Weekend Receptionist

Location: Derby

Salary: 12.21 per hour

Hours: Saturday 09:00 - 17:00 Sunday 10:00 - 16:00




Purpose of the role:






As a Showroom Host, you will welcome every customer to our Brand New State of the art dealership in Central Derby, establishing their needs before directing them to the most appropriate member of staff, ensuring that all customers are well attended to at the Dealership. You will be committed to providing excellent customer service in line with the company's high standards and carry out professional work with enthusiasm and energy!

Key Responsibilities:

+ Ensuring all guests consistently receive a professional and courteous welcome.
+ Caring for and provide refreshments to customers and visitors who are waiting for another member of the team.
+ Assist as necessary to maximise the customers' comfort while they are on site.
+ Ensure cleanliness and tidiness of customer facing and other areas to ensure the desired image of the dealership is maintained.

Maintain a basic knowledge of the products and services in order to answer basic sales and service enquiries from the customerKnowledge and Experience:





+ Excellent communication skills, with the ability to communicate clearly and unambiguously with customers, members of the public and other team members.
+ A customer centric approach
+ Always striving to deliver service above customer expectations.
+ A respectable standard of personal presentation.
+ passionate, enthusiastic, proactive, professional approach!
+ Excellent interpersonal skills.
+ The confidence to work independently and also as part of a team.
+ Highly organised with the ability to multi-task.


Location(s)*Location(s)
Derby
Department(s)*Department(s)
Front of House
Vacancy Type*Vacancy Type:
Permanent
Advertising Salary*Salary and Working Hours:
12.21