Job Description

What are we looking for?

We are looking for someone with experience of the welfare benefits system and managing caseloads. You will be responsible for the provision of welfare benefits advice for Economically Inactive people who are not currently in employment through the Tees Valley Move On employment project.


The post is part of a partnership project with other members of the Housing Employability Network North East (HENNE) and will ensure participants are engaging with the welfare benefits system.


The Move On Employability Service provides support to people who are not currently in employment, education, or training. You will actively engage and recruit economically inactive people to the Employability Programs, providing the best possible support to people who access the service


You will have an exceptional approach to collaboration and commitment to partnership working. You will have a strong sense of social purpose and be committed to making a difference.


Interested in hearing more? Contact Peter Locke, Head of Engagement & Insight for an informal chat about the role. Peter.Locke@northstarhg.co.uk

Equality, Diversity, and Inclusion-Different Together

At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities.


We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who, has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.


We can provide all recruitment material in any format, this includes accepting written applications, as well as on-line. We will also make any reasonable adjustments necessary to help candidates participate in our recruitment processes



INDAD


North Star operates across the North East and North Yorkshire. We build and manage 4,000 units of high-quality, affordable housing including specialist supported housing. We are committed to creating homes and building futures as well as investing in people at every level.


Polaris also called the "North Star" is a constant in the sky. It's more than just a single star; it's a natural beacon that's been used to navigate for centuries. It provides direction to those who are lost and without any other form of conventional navigation. Stars shine, and we look to them for guidance and inspiration. Our Organisation is full of North Star's'. Bright people who sparkle, achieving great things, and rising stars who shatter expectations, raise the bar, and are great to be around.

What is good about working at North Star?

In 2024 and 2021 we were named

UK Employer of the year

in the Investors in People Platinum awards.


We are award winning, growing, and thriving as a business. We were the first Housing Association in England to be awarded The Investors in People Platinum standard and are proud to hold this accolade.


We are proud of what we have achieved, as its hard work. We do it because it makes North Star strong and ensures that we can do the very best for and with our customers.


Flexible, agile, hybrid working operates throughout North Star. After three months, once you are settled, developed relationships, and are proficient in your role, you can (depending on your role) work from any office, your home, or another location. However we all base ourselves in the office at least two days a week, to ensure that we can continue to develop our relationships and culture. This approach was developed by all staff.


We only employ exceptional people and invest significantly in the development of everyone. People are at the centre of the business, supported by a culture of relational leadership where everyone has a strong voice and influence.


Endeavour House, St Marks Court, Thornaby

Stockton-on-Tees, TS17 6QN


Contact:

03000 11 00 11