Job Description

PURPOSE OF THE POST

Operating on a case management basis, the role of Family Support Worker is a needs-led, person-centred service, offering relationship support and advice to people on probation, and their family or relationship network, many of whom will have multiple or complex needs. The post holder will provide 1-1 support advice to the person on probation and their family where required, supporting, and coordinating referrals to specialist agencies were necessary to enable the person on probation to improve and maintain positive relationship networks.

The Wellbeing Family Service will be based at POPS' head office in Manchester, the role is peripatetic.

requiring travel to various locations across Greater Manchester.

TASKS

Manage case load of mandated referrals from Probation Service

Produce and agree an individual action plans within the timescales set by The Probation Service national standards.

Provide 1-1 support and advice to people on probation and their family where necessary, to improve and maintain positive relationship networks.

Co-ordinate referrals to partner agencies for specialist interventions, support, or activities where necessary

Work alongside the Greater Manchester IRS Wellbeing Hub providers,

operating from the hub locations

where needed to ensure Wellbeing hub participants have access to the Family Support Service

Maintain up to date case records using Probation service and designated electronic CRM system.

Provide timely and accurate information to Probation Practitioners

Work on flexible basis, travel to various across locations across Greater Manchester .

Undertake any other duties as requested by POPS' line manager.

Job Type: Full-time

Pay: 13.97 per hour

Benefits:

Company pension
Work Location: In person