Job Description

Wellbeing Support Worker

Hours:

Part-time (17.5 hours per week)

Contract:

Part time

Line Manager:

Assistant Manager Community Wellbeing

Salary:

24,558 (FTE)

Place of work:

This is a hybrid role, primarily home-based, with the delivery of social clubs across Watford and Three Rivers, along with occasional working days at the Holywell Community Centre.

Summary

The post-holder will be part of a team that will deliver, promote, develop and record W3RTs range of wellbeing activities and services.

Specific responsibilities

accepting, triaging and recording incoming referrals. making outward referrals and liaising with other services and community groups. making wellbeing calls and providing telephone support. designing and hosting on-line wellbeing activities. planning and hosting regular wellbeing clubs. planning and delivering out-of-club activities such as outings and social events. Supporting our volunteers. Supporting in the delivering of specific services (personal shopping,
community cars, befriending and digital inclusion).


planning and supporting occasional flagship events and celebrations. soliciting feedback and carrying out surveys; recording all activities in systems. ancillary administration, promotion, community and partnership work related to the above.
The post-holder must demonstrate and maintain the following knowledge, skills and behaviours.

Knowledge

Experience using Microsoft packages e.g. Microsoft Word, Excel, PowerPoint and Outlook. Experience using Teams Lead and embrace change. Set goals that align with W3RTs vision. Knowledge of rules on privacy, GDPR, safeguarding, health and safety or willingness to learn.

Skills

Excellent communication skills in written and spoken English. Punctuality and reliability Positive, can-do attitude Quickly learns systems High level of attention to detail

W3RT Behaviours

Teamwork

Remember you are a valued part of W3RTs team be proud of your role and of the trust. Ask for support, guidance and training where needed and wherever possible, offer the same when requested of you.

Integrity

Be transparent and avoid any direct or indirect conflicts of interest or loyalty. Work to complete any project or commission you have agreed to undertake.

Inclusion

Be welcoming and supportive to all parts of our community, respecting everyone as a fellow human individual with their own beliefs, values, preferences and independence Respect the wellbeing, dignity and privacy of our service users ensure vulnerable people are supported and share any concerns about their wellbeing.

Innovation

Continuously improve your skills and share and apply your learning. Contribute to discussions to ensure that W3RTs activities, programmes and services are the best possible.

Impact

Listen and ensure our services are personalised to deliver the best possible outcomes for everyone. Record your work accurately to help us improve services and demonstrate our impact.

Our organization is an equal opportunities employer and welcomes applications from individuals of all abilities, backgrounds, and experiences.