Job Description

Hours of Work: 35 per week

Closing Date: 11th July 2025

Date of Interviews: TBC

At MSV Housing we're committed to making sure our customers have good quality safe homes, and our Wellbeing & Tenancy Sustainment Team Leader are key to making this happen.


We are looking to recruit an experienced, enthusiastic individual to join our established team. Reporting to our Head of Customer Voice and Community Wellbeing, our Wellbeing & Tenancy Sustainment Team Leader is responsible for delivering MSV's Wellbeing and Tenancy Sustainment services in collaboration across the Group and with external partners.


In addition, we are looking for candidates that have a passion to advocate on behalf of people and communities.

What does our Wellbeing & Tenancy Sustainment Team Leader do;

Lead, manage and motivate the team working collaboratively across the Group. Lead on and be responsible for delivering a range of initiatives which will benefit MSV's customers Deliver relevant tenancy sustainability related strategies & policies and procedures Be responsible for identifying, delivering and reviewing wellbeing and sustained support services. Build and maintain strong and effective relationships with internal teams and external partners to maximise the impact of joint working and actively promote interagency working throughout the regional team.

What we are looking for;

Level 4 in Charted Institute of Housing / or willingness to work towards Full driving licence and willing to travel across the Northwest Experience of managing people effectively Experience of delivering wellbeing support and managing wellbeing services. Customer focused and a desire to provide services to a high standard

We offer a range of great benefits including:

Essential car user allowance to support you with car running costs Flexibility on where you work with home working kit provided 33 days holiday per year plus bank holidays, and a holiday a buy scheme. Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme. Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause.


MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an ammonised CV if they can do so.


MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.


For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. https://www.msvhousing.co.uk/careers/job-vacancies/


If you wish to discuss the roles informally, please contact Stephanie Williams, Head of Customer Voice and Community Wellbeing on 07739899503.


Interviews are scheduled to take place on Monday 9th June, however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early.


We're passionate about inclusion and we'd love to hear from people from diverse backgrounds for this role.


If you are not sure whether you meet our requirements for this role but want to apply. Go ahead. We will decide whether or not you are what we are looking for.



INDHIGH


We own and manage almost 9,000 homes across Greater Manchester, Lancashire and West Yorkshire and pride ourselves on being a housing association that retains our original values and missions and continues to deliver a range of housing solutions to the most vulnerable in society. For MSV our main priority has, and always will be, to deliver and build on the services we provide as a social values organisation. We embrace equality and inclusion and are genuinely focussed on people. We want better life chances for our people, we work with customers to strengthen our business and we want to see fewer homeless people and people in poverty.