Job Description

Are you passionate about wellness and the cutting edge of biohacking? We are a serene PEMF studio looking for a compassionate and organised Studio Assistant to join our friendly and driven team. This role is perfect for someone who thrives on providing exceptional customer care and has a genuine desire to support others on their wellness journey. If you are kind and empathetic, brilliantly organised, and fascinated by the science of optimal health, we would love to hear from you.

Job Details:

Title: PEMFiT Studio Assistant Pay: 27,000 per annum Job Type: Full time Schedule: Monday-Friday. Saturday and evenings. Location: 65A Basinghall Street EC2V 5DZ, 5 minute's walk from Moorgate Station. Start date: December 2025/January 2026
Benefits:

32 days holiday per annum inclusive of fixed holidays. Career progression opportunities Access to company training academy, opportunity to earn globally recognised industry certifications Complimentary PEMFiT sessions Company pension
The Role:

PEMFiT City of London is seeking a Studio Assistant to play an integral role in the day to day running of the studio and provide a warm and friendly environment for everyone who enters our wellness space. You will be assisting the Studio Manager with the day-to-day operations of our PEMFiT studio. Delivering PEMFiT sessions on a 121 basis with clients; and supporting them throughout their PEMFiT journey. After training you will have extensive knowledge on the use and application of the Pulse XL Pro machine along with the accessories to give the clients the ultimate PEMFiT experience. If you can envisage yourself working alongside a driven, motivated team of people and have the empathy and willingness to help others thrive, then we would love to hear from you!
Key Responsibilities:

Onboarding clients, meet & greet clients on arrival. Support clients in achieving their wellness goals. Provide daily pulse sessions for clients using the Pulse XL Pro machine. Understand client's needs and wellbeing goals. Schedule client's appointments and take payments. Monitoring their progress throughout and making recommendations based on their results and your PEMFiT expertise. Making and receiving calls, both for bookings and enquiries. Keeping the studio clean and organised in line with PEMFiT branding. Opening and closing the studio. Assisting with sales, marketing and networking Attending training conferences when required.
Requirements:

Higher education, in health or related field preferred. Previous experience within customer-facing environments is an essential requirement. Excellent problem-solving and decision-making abilities. Proficiency in basic computer programs. Experience in the wellbeing sector preferred.
The Person:

Key attributes we are looking for in the successful candidate: A keen interest in Wellness, Health & Biohacking. Excellent customer service skills. Compassionate and intuitive nature. Strong organisational skills and ability to manage time effectively. Excellent communication skills.
The Company:

Welcome to PEMFiT, a ground-breaking wellness enterprise established in 2020. Our commitment is to elevate well-being and performance using cutting-edge cellular exercise technology meticulously crafted in the United States by Pulse PEMF.

Our 40-minute sessions harness the power of the world's finest cellular exercise technology, supporting the body's natural recovery and promoting general relaxation. Rooted in decades of research with numerous peer-reviewed studies, PEMF technology holds multiple FDA approvals in the United States for various conditions. It is a safe, non-invasive, and a non-medical practice that does not diagnose, treat, or cure any condition.

At PEMFiT, we cater to a diverse clientele, ranging from those seeking wellness to high performers, including elite athletes and CEOs. We have experienced rapid growth since our inception, already delivering more cellular exercise sessions than any other company in Europe.

Our site is designed to provide a spa-like atmosphere, fostering relaxation and well-being. Run by a professional and supportive team, where we support our clients to reach their own personal goals in health and wellbeing.

Pulse PEMF has garnered popularity in North America, and Australia, with hundreds of successful sites across these regions. Now PEMFiT is expanding across the UK, with four existing locations in England with plans to shortly open our National Training Academy.

We are excited about the opportunity to contribute to bring the transformative experience of PEMFiT to the heart of the City of London.

Job Type: Full-time

Pay: 27,000.00 per year

Ability to commute/relocate:

London EC2V 5DZ: reliably commute or plan to relocate before starting work (required)
Application question(s):

Have you got experience of and a passion for client/customer facing work?
Experience:

Health and Wellness: 2 years (preferred)
Language:

English (required)
Work Location: In person