Job Description

About Davidhorn

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Davidhorn builds intelligent tools for investigators -- helping police, justice, and public safety agencies capture, manage, and reason with digital evidence. Our vision is to make investigations smarter, fairer, and more effective through technology that strengthens human judgment and trust.



From our offices in Oslo, Grimstad, and Luton, our teams design and deliver solutions used by law enforcement, immigration, and public-sector agencies worldwide. We bring together decades of expertise in interview recording, evidence management, and investigative technology -- and we're now expanding into AI-driven reasoning, decision support, and investigative intelligence.



We're entering a pivotal stage of growth -- scaling internationally, modernising our platforms, and strengthening how we serve and retain customers. We're also building a culture defined by clarity, energy, and discipline -- where people take ownership, collaborate across borders, and deliver results that matter.

Business Administrator

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We are looking for a motivated and organised Administrative Assistant to join our growing team. This role is ideal for someone who enjoys working collaboratively, has strong attention to detail, and brings experience in export processes, order management, and customer communication. You will play a key part in supporting daily operations and ensuring a smooth workflow across the business.


Title: Business Administrator Team: Admin Reports to: Head of Admin Location: Luton Employment: Full-time

Key Responsibilities

Order & Export Administration

Process and manage incoming customer orders accurately and promptly Create purchase orders and ensure suppliers receive correct information Assist with export-related documentation and basic customs requirements Liaise with couriers or freight partners to arrange shipments and track deliveries Maintain accurate export records and support compliance where needed

Customer Service & Communication

Create and send quotations to customers in a timely manner Respond to customer queries via phone and email, providing friendly and professional support Build positive relationships with clients and suppliers Follow up on outstanding information, delivery updates, and general order enquiries

General Office Administration

Manage shared inboxes and distribute emails to the relevant team members Maintain organised digital and physical filing systems Prepare general documents, correspondence, and order-related paperwork Support colleagues with day-to-day admin tasks Assist with other office duties to ensure smooth running of the department

Skills & Experience Required

Previous experience in an administrative role Experience with export processes and documentation Confidence in creating purchase orders, quotes, and handling incoming orders Strong communication skills and a customer-focused approach Excellent attention to detail and ability to manage multiple tasks Competent with Microsoft Office (Excel, Word, Outlook) Positive team attitude -- essential for a growing and collaborative environment

Desirable

Experience using ERP or order processing systems Understanding of Incoterms or international shipping procedures

What We Offer

Competitive salary Supportive team environment with opportunities for growth Training and development to build expertise

Location

This position is

on-site

and is based in

Luton

.

Application Deadline

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December 14th, 2025

Want to see more?

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Check us out on the web, LinkedIn and Facebook!

Questions?

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Please contact the hiring manager.