Job Description

and Person Specification

Post Title: Business Support Officer

Salary: 25,325 - 26,832 per annum

Hours:

Full time (37 hours per week)

Responsible to: Chief Operating Officer (COO)

Responsible for: No line management responsibilities

To apply for this role you need to fill in and submit the application form which can be found on our website: www.wesport.org.uk/jobs/

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Organisational Context

The West of England Sport Trust (Wesport) is the Active Partnership for the West of England area (Bath & North-East Somerset, Bristol, North Somerset, and South Gloucestershire). We are a registered charity and aim to build additional local, regional and national collaborations that will enable more (and better) sport and physical activity opportunities. We deliver national programmes as part of the Active Partnership network alongside local initiatives.

Our mission is:

Establishing the conditions for long-term change, enabling more people to be physically active, inclusive for all.

Wesport has adopted values that are used to guide our work and our decisions:

We are a team of people with a passion for sport and physical activity, which is at the heart of all we do.

Collaboration is key; we know when to take the lead and understand when someone else is better placed to do so.

We are proud to work for Wesport and we place value in the work we do. We are always seeking new ways to make a difference.

Teamwork is vitally important - we support one another to get the job done, with honesty and commitment.

We are people-centred; aiming to improve local communities by working with them.

Wesport embraces & champions equalities, diversity, equity, and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives and skills to help keep us relevant to the communities that we work within.

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Business Support Officer - Purpose & Summary of Role

The Business Support Officer will be a key focal point within the Wesport office, with a range of responsibilities to support the ongoing development of the organisation and achievement of its strategic aims.

This role will provide support, administration and reporting for key internal functions, systems and processes including for marketing and communications, finance, organisational governance, internal IT and systems, general office management and other administrative tasks to support the work of the Wesport team, including the CEO.

To meet the requirements, you will be someone that likes to complete tasks, looks for variety in their roles, and have gained some experience working in an office environment. This may be your first or second fulltime role following formal education, as you develop your career. Wesport is a charity and working in a sport and physical activity focused organisation may be of interest to you.

Key Duties & Responsibilities

This is a varied role, providing support, administration and reporting for key internal functions, systems and processes, including:

Marketing and Communications - e.g. updating the website, social media accounts, articles, document production (e.g. presentations, reports, infographics)

Finance Management - day to day financial management tasks such as invoice processing, basic bookkeeping.

Organisational Governance - supporting production of reports and achievement of governance standards (e.g. Safeguarding, Equality, Diversity and Inclusion, Sport England's Code for Sports Governance Tier 3)

Internal IT and systems (Microsoft Sharepoint and Teams)

General office management

Other administrative tasks to support the work of the Wesport team, including the CEO

Key Duties and Responsibilities

Marketing and communications support

Supporting the promoting of articles / information

Supporting the day-to-day management of social media channels

Supporting the day-to-day management of the website

Supporting the creation and production of resources relevant to specific campaigns and initiatives

Supporting the production of data and insight resources

Finance management support

Supporting the day-to-day operational financial processes of Wesport - to include checking and processing invoices for payment.

Organisational governance support

Supporting the COO and Strategic Lead for Business and Governance in completion of relevant governance documents and processes

Internal IT and systems support

Monitor all internal IT and systems to ensure regular updates are being carried out by members of the Wesport Team

Ensure that the CRM system used by Wesport holds current and relevant information

Operational support for the use of communications tools (e.g.Mailchimp)

Update Microsoft Teams channels with relevant information.

Other Administrative Responsibilities for Wesport

Helping to maintain the office environment

Ordering of office supplies / equipment

Supporting the COO and Strategic Lead Business and Governance with elements of Health and Safety tasks

Attending meetings, taking and circulating notes / minutes where appropriate

Answering queries and questions via email, social media and phone

Supporting the Wesport Team with administrative tasks

Key point of contact for Wesport e.g. phone and email.

Help embed Wesport's inequalities focus into all areas of responsibility

Demonstrate Wesport values in everyday interactions

Contribute to Wesport's measurement of impact, evaluation and learning

General Responsibilities

Setting personal, organisational and partnership performance measurement targets linked to role purpose, key responsibilities and specific duties

To support the management of budgets and keeping of up-to-date financial records

Work within the Wesport team to integrate role objectives into team delivery where appropriate, and to utilise the expertise of colleagues

Contributing to the review and production of annual plans and the achievement of the long-term vision of Wesport

Work closely with the COO, Strategic Leads, Business and Governance, Finance, and Marketing Communications and Insight

Contribute to Wesport's measurement of impact, evaluation and learning

Help embed Wesport's inequalities focus into all areas of responsibility

Demonstrate Wesport values in everyday interactions

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Person Specification Requirements

Knowledge / Qualifications:

Experience in building effective working relationships to achieve positive outcomes A degree or equivalent recognised qualification in a related field or proven ability to demonstrate equivalent knowledge through experience in professional roles
Proficiency in Microsoft Office products (Word, Excel, Powerpoint, Outlook) and design software.

Experience of using a range of IT systems.

Evidence of supporting successful resource and project management and an understanding of the techniques required through experience of managing, planning, implementing and evaluating projects.

An understanding of sports equity, safeguarding children and adults at risk policies, planning, implementation and evaluation

Awareness of current issues and legislation regarding to equalities, diversity, equity, and inclusion (EDEI)

Proven ability to move initiatives forward

Ability to manage multiple demands with attention to detail

Experience of working successfully in cross-organisational teams

Practical work experience in an administrative role Ability to research and analyse information

Communication:

Excellent communication skills via a range of methods

Evidence of the ability to motivate, inspire, enthuse, persuade, negotiate with and influence others

Clear, conscious, accurate & appropriate written & oral communication

Proven ability to communicate effectively with people on all levels and from a variety of organisations

Self motivation:

Proven ability to meet objectives on own initiative

Committed to continuous self-development

A willingness to work long and potentially unsociable hours if required

Teamwork:

The ability to work as part of a team and a willingness to make an effective contribution to the work of the team.

The ability to contribute to specific areas of teamwork, and fulfil their role, responsibilities, and are accountable

Understanding the dynamics of team work when this incorporates other organisations and individuals that need to be influenced / supported in achieving the team goals

Organisation:

Must have a strong alignment to the Wesport values

Able to reflect, learn, evaluate, and translate learning into action

Excellent personal organisation skills

Able to prioritise/meet deadlines as and when required

Able to cope with unexpected and stressful situations

Friendly & professional approach

The ability to work collaboratively

A willingness to keeps abreast of developments and contribute to the planning and implementation of change

Able to support the implementation of change in relation to role responsibilities in line with Wesport's strategy, vision and mission and a constantly changing national / local sector landscape.

Physical:

Able to undertake all the physical requirements of the job, such as working within an office, and occasionally travelling to a variety of external locations across the West of England

Able to work occasional evenings and weekends if required

This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

To apply for this role you need to fill in and submit the application form which can be found on our website: www.wesport.org.uk/jobs/

Job Type: Full-time

Pay: 25,325.00-26,832.00 per year

Benefits:

Company pension
Work Location: In person