Job Description

Do you fancy a career with an award winning integrated health and care NHS Foundation Trust?



Wirral Community Health and Care NHS Foundation Trust is an innovative and forward-thinking organisation, delivering high quality health and care services to the populations of Wirral, Cheshire East and West, St Helens and Knowsley.



We take great pride in being an open, trusting and compassionate organisation. The Trust is committed to promoting and building a team that enhances inclusion, diversity and equality. We strongly believe that working together with our partners, listening to and engaging with our patients, service users and their families we can make a real difference to the lives of local people within our communities.



We currently deliver an outstanding Let's Talk Service in Wirral building resilience and reducing risk for children and young people, and 0-19 and 0-19+ Health and Wellbeing Services across Wirral, Cheshire East and St Helens and Knowsley, supporting over 250,000 children and young people. Our dedicated, innovative and forward-thinking children and young people's services have a positive impact on the health and wellbeing of families in our communities.



We work closely with our commissioners and partners to deliver the best possible services for the children, young people and families.



Provide Administrative support to clinical and non-clinical services.



To work as part of a team.



To answer telephone and/or email enquiries, processing and maintaining records (paper and electronic), using SystmOne updating databases and spread sheets, scanning, typing, photocopying, and arranging meetings/events



To receive telephone calls from patients who wish to book or change their appointments or have general enquiries.



To act as a first point of contact for all forms of communication.



About the Trust



Our local and community based services support people to live well and independently, including:



0-19 / 0-19+ Health and Wellbeing Services



Let's talk Service



Community Nursing



Sexual Health Wirral



Community Cardiology



Walk-in centres



Speech and Language Therapy



Teletriage



Community Dental



Social Care



End of Life Care



As a Trust, we provide extensive continuous professional development opportunities through a diverse range of learning solutions, including virtual and face-to-face events, webinars and action learning sets. We subscribe to numerous memberships and licences to support staff development and continuous learning.



You can read more about the Trust via the careers section on our website .



Please see attached Job description and person specification for more details about this exciting role