Job Description

This is a remote 2 months full-time consultancy

Job Highlight:

Reporting to the Workday HCM Functional Lead, you will provide day-to-day functional support for Workday, with a focus on user assistance. This is a consulting role designed to provide light-touch support in the month before go-live and then drive post-go-live stabilization, adoption, and optimization. You will work with teams across different geographies and time zones, supporting local HR teams.

Pre-Go-Live (20%):

Assist with training preparation and documentation for HR users and hiring managers.

Provide readiness input to ensure smooth transition into go-live.

Review and validate existing user manuals by testing them against workflows, ensuring accuracy.

Provide readiness input to confirm HR preparedness.

Post-Go-Live Stabilization & Optimization (60%):

Act as the functional expert for Workday Core HCM, Compensation, Absence and Benefits, supporting adoption and optimization post-launch.

Troubleshoot issues and ensure minimal disruption to operations.

Translate Workday system language into clear business terminology for stakeholders.

Advise on quick wins and design improvements for better user experience.

Enablement & Collaboration (20%):

Maintain support documentation, knowledge articles, training materials and training materials.

Deliver training, guidance, and knowledge transfer to HR staff.

Build team capability to independently manage processes in Workday.

Collaborate across global time zones to support consistency in adoption and usage.

What will you need:

Educational background in HR, Business Administration, Information Systems, or related field.

Workday HCM certification or module training (e.g., Core HCM, Absence, Benefits, Compensation) is strongly preferred.

Experience

Hands-on involvement in both implementation/training preparation and post-go-live support for at least two different large high matrixed organizations.

Strong understanding of HCM business processes (hire-to-retire lifecycle, compensation, benefits, absence).

Familiarity with data validation, security roles, and compliance processes.

Strong analytical and problem-solving skills; ability to operate independently in moderately complex situations.

Excellent interpersonal and communication skills, with the ability to explain technical concepts to non-technical users.

Deliverables:

Assist with training preparation and documentation for HR users and hiring managers.

Review and validate existing user manuals by testing them against workflows, ensuring they are accurate, practical, and fully prepare users for go-live.

Provide readiness input to confirm HR preparedness for go-live.

Host dedicated office hours to provide hands-on support and address user inquiries

A short post-project summary report highlighting achievements, outstanding issues, and next steps.



Languages

Fluent in English (both written and spoken)

Duration and level of effort:

The consultancy will run from September until November 2025

How to apply

Your application should include:

A brief (Max. 2 pages) document outlining your approach. This should explain why you are qualified for this assignment.

An indicative budget proposal. The budget should provide a breakdown of the consultant fee

CV(s)

Applicants must apply through the WRI Careers portal to be considered



We invite qualified persons to submit their Expressions of Interest by

5 September 2025

About Us:

World Resources Institute works to improve people's lives, protect and restore nature and stabilize the climate. As an independent research organization, we leverage our data, expertise and global reach to influence policy and catalyse change across systems like food, land and water; energy; and cities. Our 2,000+ staff work on the ground in more than a dozen focus countries and with partners in over 50 nations.

Our mission and values

WRI's mission is to move human society to live in ways that protect Earth's environment and its capacity to provide for the needs and aspirations of current and future generations.



Our values are shared ideals that bind us together: Independence, Integrity, Impact, Partnership and Care