Job Description

Our People team supports over 1,000 team members in over 50 different countries. Our team is highly technical and thrives on being able to dive into the details, build from scratch and create structure through chaos. We're ambitious too. Grafana Labs is scaling at a rapid pace and we are evolving our team, our processes and the support that we offer to the business at a fast pace.



We're looking for an exceptional Workday HCM/HRIS Analyst to join our People (HR) Workday team and support our Workday platform including modules: HCM, Absence, Global Benefits, Talent & Performance, Advanced Compensation, Journeys, Peakon and Payroll

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You will need to thrive in a fast-paced environment, be able to manage through ambiguity, change and complexity, while supporting the impact to a global organization. This role requires a subject matter expert with excellent technical attention to detail, strong organizational and project management skills and a "move fast to make it real" mindset. Some international travel to work co-located with colleagues will be required (subject to current travel restrictions).

Responsibilities:

Support system users, troubleshooting issues, and providing timely resolution, leveraging Workday Community/support to resolve complex escalation points. You will be the point person to answer questions and help enable teams. Build and maintain custom reports, tools and analytics to meet team needs. You will be well versed in the different reporting types (Advanced, Matrix, Transposed, etc), calculated fields, prompts, and filters. Provide guidance to the People team by understanding current processes and timelines, and making recommendations on how we can leverage Workday functionality to provide elevated solutions that enhance compliance, streamline processes, and reduce errors. Build and design Workday business processes to ensure efficient workflows for end users. Create change management documentation and training to support cross functional teams on new features. Configure and maintain security roles and permissions to ensure data protection and privacy. Create Inbound EIB templates and mass loading data as needed.

Requirements:

6 months+ experience configuring and supporting Workday HCM (ideal candidates will have experience supporting several of these additional modules: Absence, Advanced Compensation, Talent/Performance, Journeys, Peakon, Benefits, Payroll) Experience in a high-growth startup environment with constant change as your companion A passion for being organized, with incredibly strong project management skills. You will need to be detail oriented, love multi-tasking and have excellent follow through skills A customer service, highly-approachable role ensuring that everyone, locally and internationally, views you as a "go to" person Excellent communication in all channels (in person, online, in writing) and are able to form strong working relationships both in person and virtually Strong analytical skills, with the ability to create custom reports, use complex spreadsheet formulas and analyze data in order to draw conclusions and make recommendations You will be process oriented and enjoy creating process and structure where there may be ambiguity and be skilled at finding creative solutions to non-obvious problems You will also be in the detail and happy to own your administrative tasks through to completion

In the UK, the base compensation range for this role is GBP 55,000 - GBP 66,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.


Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.*

About Grafana Labs:

There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and eBay - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Equal Opportunity Employer:

At Grafana Labs we're building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we're working hard to make sure that's the foundation of our organization as we grow.

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