Workforce Information Supervisor / Esr And Workforce Lead

Bedford, ENG, GB, United Kingdom

Bedfordshire Hospitals NHS Foundation Trust

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Job Description

The and Person Specification are attached to this job, please review for the full details and responsibilities The ESR Workforce Lead and Office Supervisor plays a key role in supporting the Workforce Information Manager and Digital Lead to standardise ESR and Smartcard Self-Service processes across Bedfordshire Hospitals NHS Foundation Trust. Based at Bedford Hospital, the post holder will supervise the Workforce Information Administration Team and act as the central point of contact for ESR and Payroll-related matters. The role also supports audit preparation, data quality monitoring, and digital transformation initiatives, while ensuring compliance with Right to Work and Registration Authority (RA) requirements Main Duties Team Supervision: Lead the Workforce Information Admin Team, manage workloads, conduct appraisals and 1:1s, and ensure training compliance. ESR and Payroll Liaison: Act as the main contact for ESR and Payroll queries, resolve issues, and attend Payroll Contract Review meetings.

Data Quality and Reporting:

Monitor ESR data using WOVEN and BI dashboards, deliver training to HR colleagues, and support data improvement initiatives. Smartcard and RA Management: Register users, manage access rights, issue Smartcards, and promote Self-Service functionality. Audit and Compliance: Assist with internal and external audits and maintain accurate records. System Maintenance: Create and update ESR positions and work structures, and suggest system improvements.

Project Support:

Contribute to streamlining projects such as E-Forms, Self-Service, and Robotic Process Automation (RPA). Right to Work Compliance: Collaborate with the Visa Compliance Officer to ensure all staff have valid work status and support visa-related processes.

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