Job Description

Workforce Planner

Permanent

Location:

Manchester

Hours:

Full time - variable shift pattern between Mon-Fri and variable shift times 06.00am-21.00pm

Pay:

28,000 per annum

Join Our Team as a Workforce Planner.

We have an exciting opportunity for you to join us as a Workforce Planner. The Workforce Planner is a new role being established for a prestigious WJ contract, the Museums Consortium. The job holder will have national responsibility for efficient and effective workforce planning for the contract. The Workforce Planner will play a pivotal role in delivering our commitments to the customer and achieving our Key Performance Indicators





A Focused, conscientious, proactive and professional individual who has an eye for detail working in a fast-paced environment, this role requires a large amount of proactive and pressured reactive work and requires an individual that can think on their feet and problem solve while remaining calm. The role will also require staff communication, both written and spoken so will require the job holder to uphold company values in all dialogue.



This role is very flexible with the shift times/patterns as we are open to people working five days out of seven including weekends and shift times will vary between 06.00am-21.00pm

About the Role:

As a Workforce Planneryou will be responsible for:


Management of annual leave requests within the specified process while accurately recording approved requests.


Ensure all absence is accurately recorded via Timegate.

Managing the relief and casual workforce to ensure effective utilisation and reduction of agency usage.

Schedule and cover the workforce for mandatory training and license requirements.

Ensure Timegate is a complete reflection of hours delivered and consistently maintained.

Create and maintain close relationships with operational colleagues to ensure handover of information.

Work closely with the relevant support functions in matters relating to the workforce planning.

Support with any other administrative functions in relation to people and scheduling.

Achieve Key Performance Indicators relating to workforce planning

To reduce agency usage and spend by intelligently scheduling

Covering of daily absence and short notice cover requests

Why Join Us?

Annual leave

entitlement of 5.6 weeks

Lifestyle Benefits

- Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.

Learning & Development

- we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.

Health and Wellbeing

- Life assurance scheme, access to mental health support specialists Access to

an Online GP

for you and your dependents.

Financial

support

Discounts

on hundreds of retail sites

Cycle to Work

scheme

What we are looking for:

Experience of Scheduling/Workforce Planning is essential. Experienced in the use of Time and Attendance systems, experience of Timegate is advantageous. Proficient in the use of IT systems is essential. Experience within the Security industry is desirable. An ability to demonstrate proactive & innovative thinking and introducing this to the workplace. Excellent interpersonal & communication skills.

Interested? Apply now and secure your future with us!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications


Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.



Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge.