Job Description

To line manage the Workforce Rostering business as usual (BAU) Team and provide a high quality and efficient support service to all Healthroster users across the Trust.



To develop and implement internal processes and procedures designed to ensure that BAU SLAs are met in a consistent and sustainable way and to report on results.



To lead the provision of customer focused technical support to HealthRoster users, and business focused maintenance and development of the HealthRoster platform including system upgrades, so that the Trust may benefit from enhancements to the product functionality.



To coordinate the delivery of a high-quality training programme for all Healthroster users, including the development of training materials. To participate in the review and updating of training materials as and when needed.



To continually review and maintain HealthRoster configuration and rostered departments in line with Trust strategy, policies and business changes, and national guidance.



Responsible for running monthly payroll according to internal processes and maintaining HealthRoster interoperability with ESR for the payment of unsocial hours, on-call and overtime duties, expenses, and the reporting of absences.



To contribute to service improvement monitoring, reviewing, and reporting on BAU performance and championing good working practices.



Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:



Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development



Widening access (anchor institution) and employability



Improving the experience of staff with disability



Improving the EDI literacy and confidence of trust staff through training and development



Making equalities mainstream



To line manage and develop the performance and capability of members of the Workforce BAU team including setting performance standards, promoting regular feedback, and carrying out annual appraisals. To set and monitor performance standards in the BAU team providing support and advice and addressing the need for additional training and development. To manage all HR issues according to Trust policies. To undertake performance and capability reviews, appraisals, sickness absence monitoring and address timekeeping and behaviour issues consistently and timely. Responsible for delivery of training for own direct reports, wider team and Healthroster users. Being the point of escalation for training issues that arise. * To lead by example and instil and establish a supportive and collaborative culture within the BAU team, and wider team. Working with colleagues, the post holder is expected to embody best, most inclusive leadership in line with the Trust's Values & Behaviours.