Job Description

Contract: Professional Services, Production & Technology

Location: London

, WC2A1AF

Hours of work: 40

Contract Type: Permanent

We are seeking a proactive and organised Workplace Coordinator to join our team supporting the WSP account in London. This role is pivotal in ensuring the smooth operation and administration of the workplace environment, enhancing efficiency and delivering an exceptional experience for employees and visitors.

As a Workplace Coordinator, you will provide comprehensive support to the Facilities Manager and workplace teams, manage day-to-day operations, and maintain compliance with health, safety, and environmental standards. You will play a key role in coordinating services, managing data, and driving process improvements to uphold ISS and WSP's commitment to excellence.

Key Responsibilities

Set up and clear down meeting and conference rooms for client events and business needs.

Provide support to the Facilities Manager and workplace teams, including assistance in the post room when required.

Maintain and manage records, reports, and workplace documentation to ensure compliance with policies and standards.

Coordinate services such as cleaning, catering, and maintenance to ensure seamless operations.

Monitor and update workplace management systems with accurate and timely data.

Generate and analyse reports on workplace metrics, including occupancy, usage, and service performance.

Serve as the primary point of contact for workplace-related queries from employees and contractors.

Support health, safety, and ESG compliance, including waste management and sustainability initiatives.

Professional and Personal Competencies/Qualifications

Proven experience in a coordination or administrative role, ideally within facilities management or a workplace environment.

Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and workplace management systems.

Excellent organisational and multitasking skills with the ability to manage competing priorities.

Strong communication skills and a customer service mindset.

Familiarity with health and safety regulations and reporting processes (preferred).

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.




Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.




We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace




ISS is proud to be a diverse and inclusive employer.




ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.




We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.




Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.




If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com




If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace







To find out more about what we do - https://www.uk.issworld.com/