Job Description

ISS
Workplace Facilities Assistant
Contract: Professional Services, Production & Technology
Location: Warrington, WA3 6GA
Hours of work: 37.5
Contract Type: Permanent
The Workplace Facilities Assistant is pivotal in ensuring the smooth operation and administration of the workplace environment for the Arcadis account.
This role is responsible for enhancing the efficiency of back-office functions and supporting a positive experience for employees and guests.
The Workplace Facilities Assistant collaborates with various teams to uphold the core values of ISS and Arcadis, ensuring high standards of service delivery.

The role involves providing a comprehensive Workplace Facilities Management service, delivering high-quality customer service and technical support to all users of Arcadis UK offices.
It also requires understanding and applying relevant Facilities Management procedures and processes to ensure consistency and compliance.
Key Responsibilities

• Provide administrative and operational support to the Workplace Facilities Manager and workplace teams.
• Coordinate essential services such as cleaning, catering, and maintenance to ensure smooth day-to-day operations.
• Maintain accurate records and workplace documentation, ensuring compliance with policies and standards.
• Act as the primary point of contact for workplace-related queries from employees and contractors.
• Liaise with suppliers and service providers to ensure timely and efficient delivery of services.
• Monitor workplace systems and produce reports on occupancy, usage, and service performance.
• Support health, safety, and environmental compliance, including audits and incident reporting.
• Assist with sustainability initiatives and process improvements to enhance workplace efficiency.

Professional and Personal Competencies/Qualifications

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and workplace management systems.
• Excellent organisational and multitasking skills, with the ability to manage competing priorities.
• Strong written and verbal communication skills.

• Ability to collaborate effectively with teams and external partners to achieve workplace goals.

• Attention to detail to ensure accuracy, completeness, and compliance with standards.

What We Offer

• Competitive salary and benefits package.
• A supportive and enthusiastic team environment with opportunities for growth and learning.
• The chance to work on a high-profile contract with a focus on sustainability and innovation.
• The ability to make a meaningful impact on the workplace experience.

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing
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Skills Required