Job Description

Location: Manchester, M1 3BN

Hours of work: 37.5

Contract Type: Permanent

The Workplace Facilities Assistant plays an important role in ensuring a smooth, professional, and well-functioning environment across the client account.


This is an excellent entry point into both ISS and the wider Facilities Management sector, offering hands-on experience within a high-performing, customer-focused team.

The role is central to the daily running of workplace operations, supporting employee satisfaction and delivering a welcoming experience for all visitors.


Working collaboratively with internal teams and stakeholders, the Workplace Facilities Assistant helps to uphold the values and service standards expected by both ISS and the client.


With a strong focus on customer service, the role provides essential front-line support and technical assistance across Arcadis UK offices. It demands a proactive approach, attention to detail, and an understanding of Facilities Management processes and compliance procedures.


The position offers the opportunity to contribute to a consistent, high-quality working environment while gaining valuable experience in a dynamic and supportive setting.

Key Responsibilities

Support the Workplace Facilities Manager with daily operations and team coordination Maintain accurate records and ensure compliance with workplace policies and standards Coordinate services (cleaning, catering, maintenance) for efficient site operations Manage workplace data, generate reports, and assist with budget tracking Act as the first point of contact for workplace queries and service coordination Liaise with suppliers and communicate updates across the business Ensure health, safety, and ESG compliance across all workplace activities

Professional and Personal Competencies/Qualifications

Experience in coordination or admin roles, ideally within facilities or workplace settings Proficient in Microsoft Office and workplace management systems Strong organisational skills with the ability to manage multiple priorities Excellent written and verbal communication Awareness of health and safety regulations and reporting (preferred)

UK The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.


Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.


We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace


ISS is proud to be a diverse and inclusive employer.


ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.


We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.


Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.


If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com


If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace


To find out more about what we do - https://www.uk.issworld.com/


Work Location: In person