Job Description

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Duties/Responsibilities

Location:

Salford, Manchester

Salary:

26,500

Working Hours: 0900 to 1700 Monday to Friday

Benefits: 25 days holidays + Bank holidays, Health Cash Plan, DiscountShopping, Gym, Days Out, Learning & Development opportunities, PaidVolunteering Days, plus many more.

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management bycombining our engineering heritage and innovation capability. We prioritisepeople in everything we do, collaborating closely with our customers tounderstand all their needs, from the big picture to day-to-day operations. Ourpurpose is to "create a better world at work". Using our unique insightplatform, "One Data World," we harness data-driven intelligence tomake informed decisions, adapting our services to meet our customers' evolvingrequirements. This allows us to cultivate an enhanced workplace experience fortheir teams whilst optimising efficiency, meticulously managing every asset,and minimising their impact on the planet. All supported by our commitment tosafety, compliance, and assurance. Our partnering approach empowers ourcustomers to shape a better future. Whether guiding their path to net zero orredeveloping their facilities for enhanced efficiency, we create better placesfor work whilst taking away the burden of facility operations, freeing up ourcustomers to concentrate on their business.

Role Overview:

The post holder will be primarily responsible for the day-to-day operational delivery of the Customer Service Experience ensuring exceptional customer interaction in a professional environment, constant service improvement and development - leaving all staff, visitors and members of the public with a positive, professional and lasting impression of the site and services.



To support and coordinate all FM services within their designated floor or department ensuring that the area is set up and ready for business allowing the customers to focus on delivering their key objectives.

Duties: A varied and interesting workload that will draw on your excellent communication and collaboration skills. Please see job description for more details.

Customer & Visitor Liaison



Administration


Health and safety


Audits



Teamwork



Meeting room management



Supplier management



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Person Specification

Experience of working in a corporate or creative environment and communicating effectively at all levels of the organisation Educated to GCSE standard with passes in English & Math's Good planning, organisational and communication skills with attention to detail Excellent interpersonal skills Excellent written and spoken communication skills Be confident, approachable & self-motivated Able to work under pressure and meet deadlines. Must be flexible and a sense of teamwork is essential. Excellent client relationship building skills Ability to work within a team but self-motivated to work unsupervised when required. To be able to work under pressure to balance conflicting deadlines is essential. Good Health and Safety knowledge (Health and Safety ISOH/Nebosh qualification desirable) Self-motivated, resourceful and resilient
At EMCOR UK, we embrace and celebrate diversity in all its forms.



We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.



We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.



Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.



Join us in building a better world at work.

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Benefits

Additional Benefits



Industry leading maternity & paternity policies Refer a friend scheme - worth 500 per referral GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining Extensive learning & development opportunities, including opportunities for progression Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover Bike To Work Scheme Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing Dental scheme Access to health assessments * Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries