Job Description

Job Overview

We are seeking a conscientious and responsive support worker to assist a visually impaired colleague in our busy office. You'll play a vital role in converting visual information into accessible formats, and supporting with systems not compatible with assistive technology, enabling our colleague to work independently and effectively.

Key Responsibilities

Read and interpret visual content (e.g., photos, PDFs, spreadsheets, graphs), relaying key information verbally. Support energy contract pricing and quoting processes through supplier portals. Convert partner and customer data into accessible formats. Assist with non-accessible web-based systems and supplier portals. Transfer incoming calls appropriately using office phone systems. Support meetings through visual description and note-taking.

Essential Skills & Experience

Experience in administrative or support roles within a business or sales environment. Proficiency with IT systems including CRM platforms, Microsoft Office, and web portals. Clear, professional verbal communication. High attention to detail and respect for confidentiality. A willingness to learn new systems and adapt to evolving tasks.

Desirable

Experience supporting individuals with visual impairments. Familiarity with assistive technology (e.g., JAWS screen reader).

Additional Information

This role is funded through Access to Work, with hours and tasks structured accordingly. Full training on internal systems and processes will be provided.

Our Values in Action

This role embodies our core values:

People first

: You'll help us ensure every team member has the tools and support to succeed.

Integrity

: Providing respectful, confidential assistance in line with company standards.

Growth-minded

: Engaging with new tasks and technology as part of continuous development.

Proactive spirit

: Seizing the day by identifying creative solutions and anticipating needs.
If you are an enthusiastic individual who thrives in an organised environment and is eager to contribute positively to our team, we encourage you to apply for this exciting opportunity.

Job Types: Part-time, Permanent

Pay: 13.75 per hour

Expected hours: 29.5 per week

Benefits:

Additional leave Casual dress Company events Company pension Free parking Life insurance On-site parking
Language:

English (preferred)
Work Location: In person

Application deadline: 13/08/2025
Reference ID: Support July25