Job Description

An exciting opportunity has become available within the Sexual and Reproductive Health Service for a Band 3 post that combines the roles ofNursing Support Worker and Administrative Officer, 22.5 hours per week, as required to meet the needs of the Service.
We are looking to appoint an individual who has previous experience of working in one or both of these roles and is keen to learn new skills.
The post holder will be based at Pembroke Dock Clinic in Pembrokeshire and will be expected to also work at the WGH clinic on a regular basis and on occasion cover clinics in Cardigan or Carmarthen, as required.
Our friendly, hardworking Team offers a range of services including - contraception, management of Sexually transmitted infections and apregnancy advisory service.
Main duties of the job
Following training and assessment, as part of a plan of care, undertake delegated clinical interventions to include:

• Venepuncture
• STI tests on asymptomatic patients
• Pregnancy tests
• Urinalysis
• Physiological observations
• Health promotion advice and support
• Teaching correct condom use
• Obtain specimens for diagnostic analysis, e.g., urine, venepuncture, throat swabs.
• Accurately record patient's vital signs, e.g., temperature, blood pressure, pulse and respiratory rate (if required).
• Support patients during genital examinations and procedures including ultrasound scans and termination of pregnancy care / procedure

The post-holder within their administrative role will also provide a range of administrative and secretarial duties including filing of clinical and nonclinical correspondence
The post-holder will welcome patients to the department, guiding them to the appropriate room and answering general questions.
Duties will also include typing, scanning, photocopying and ordering office supplies.Promote and support the rights, responsibilities and diversity of individuals and their families/carers and relate with kindness and empathy to allconcerned.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
Numerous mental health and learning disabilities services
Details
Date posted
24 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
25,313 to 26,999 a year per annum pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
100-ACS220-1025
Job locations
Pembroke Dock Health Centre
Pembroke Dock
SA72 6DW
Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews will be held on 18/11/2025.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, wewelcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Boardoffers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employmentwith us. Job description
Job responsibilities
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews will be held on 18/11/2025.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service userexperiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, wewelcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Boardoffers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employmentwith us.
Person Specification
Qualifications and knowledge
Essential

• NVQ Level 3 in Health and Social Care or working towards with equivalent level of experience
• Demonstrable office skills and knowledge
• Good literacy and numerical skills

Desirable

• Venepuncture
• Knowledge of Medical/Healthcare Terminology

Experience
Essential

• Experience of working in a Health and Social care environment
• Demonstrable experience of working in an administrative / office environment
• Familiar and competent with Microsoft IT packages, especially Word, Excel and PowerPoint
• Familiar and confident using e-mail and searching the internet

Desirable

• Experience of speciality
• Experience of working in a multidisciplinary team

Language skills
Desirable

• Welsh speaker (Level 1)

Person Specification
Qualifications and knowledge
Essential

• NVQ Level 3 in Health and Social Care or working towards with equivalent level of experience
• Demonstrable office skills and knowledge
• Good literacy and numerical skills

Desirable

• Venepuncture
• Knowledge of Medical/Healthcare Terminology

Experience
Essential

• Experience of working in a Health and Social care environment
• Demonstrable experience of working in an administrative / office environment
• Familiar and competent with Microsoft IT packages, especially Word, Excel and PowerPoint
• Familiar and confident using e-mail and searching the internet

Desirable

• Experience of speciality
• Experience of working in a multidisciplinary team

Language skills
Desirable

• Welsh speaker (Level 1)

Skills Required