Job Description

Job Summary

Sector: Cold Water Therapy | Wellness Equipment

Location:

Urban Ice Tribe HQ, Wigan, and Onsite with Customers UK

Schedule:

Monday to Friday, 35-40 hours per week, Willingness to travel: 50% (required)

Start Date:

TBC

Reports To:

Business Manager
We are looking for a hands-on, practical individual to join our team as a

Workshop & Installation Technician

. This is a varied role involving warehouse-based work fabricating, modifying, and assembling ice bath units and system components, as well as potential travel to client sites for installations and fit-outs. Urban Ice Tribe is an innovative leader in the wellness and cold-water immersion space, crafting bespoke, high-performance ice bath systems for individuals, athletes, wellness spaces, and luxury residential environments. You'll be involved in building our premium ice bath products from the ground up, ensuring high-quality assembly, preparing systems for dispatch, and taking pride in delivering best-in-class installations. As our brand grows, so will your responsibilities and skill set.

Key Responsibilities:

In the Warehouse / Workshop:

Fabricating and modifying ice bath tanks (e.g. drilling, fitting pipework, installing connectors) Assembling chiller systems and preparing them for dispatch or installation Creating fixtures and fittings for both residential and commercial set-ups Maintaining stock and ensuring all products are prepped and tested before delivery Basic woodworking, metalworking, and plumbing tasks related to product assembly Upcycling and adapting steel stock tanks and other custom products Maintain a clean, organized, and efficient workspace aligned with Urban Ice Tribe's high standards

On-Site (as the role develops):

Travelling to client locations to carry out installations and set-ups, Liaise with clients on-site and act as a brand ambassador for Urban Ice Tribe Ensuring installations meet our high standards and client requirements Troubleshooting and resolving minor technical issues during fitouts Representing the company in a professional and courteous manner

Skills & Requirements

Strong practical skills - confident with tools, fittings, plumbing basics Experience in fabrication, joinery, or light mechanical/plumbing work desirable Willingness to learn and adapt to new systems and installation methods Ability to work independently and take initiative Full UK driving licence required (essential for eventual site visits) Reliable, hardworking, and detail-oriented Physically fit - role involves lifting, bending, and working with large equipment

Preferred (Not Essential):

Experience in hot tub, pool, sauna, or HVAC installations Electrical or plumbing qualifications Previous workshop or trade experience Experience reading technical drawings or plans

What We Offer

Competitive salary (based on experience) Opportunities for training and skill development Career progression into installation and project management A varied and rewarding role in a fast-growing wellness industry (Be part of a purpose-driven company leading the UK's cold immersion movement) Friendly, supportive team environment Work on meaningful wellness projects in homes, gyms, studios, retreats, and unique commercial spaces

Benefits:

Free parking On-site parking Be part of a passionate, growing team Access to retreats, dips, and the full Urban Ice Tribe experience
Job Type: Full-time

Pay: 13.00-15.50 per hour

Expected hours: 35 - 40 per week

Benefits:

Company events Company pension Free parking On-site parking Store discount
Ability to commute/relocate:

Wigan WN5 7XB: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you willing to travel to work on site up to 50% of the time meaning overnight stays around the Uk?
Experience:

Mechanical assembly: 5 years (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Willingness to travel:

50% (required)
Work Location: Hybrid remote in Wigan WN5 7XB