Job Description

Workshop Supervisor/Manager

Pawson Commercials have more than 40 years' experience in the truck and trailer maintenance industry. The Pawson name is renowned and well respected for service and quality in this sector. We have a friendly, open, honest culture that's based on mutual trust and respect. As a Family business you will be in liaising with other Managers and Directors on a daily basis.

We are looking for an experienced and motivated

Workshop Manager

to join our successful team. The purpose of this role is to provide an effective, efficient, managed planned maintenance across all service contracts and offer technical advice on the shop floor where necessary

Role & Responsibilities

Supervision of the workshop Technicians responsible for service and repair of LGV's

Management and co-ordination, supporting employees to ensure effective workflow of repairs to meet customer service/cost/quality targets

You will have accountability for meeting and improving on customer satisfaction targets.

Monitor the status of budget spending/activity and report weekly/monthly.

Organise work according to skill set and be able to offer technical advice on the shopfloor when necessary.

To be responsible for control of overtime requirements to ensure deadlines are met.

Maintenance of facilities and equipment

Ensure compliance with Company policies including Health and Safety

Manage and control stock to company standards.

Support new employees through induction and monitor progress.

Develop a culture where staff are committed to quality and high standards.

Identify and address staff training requirements.

Ensure that all staff understand and comply with company policies and procedures.

Ensure that work areas are kept clean and maintained to a high standard to ensure safety for both staff and visitors.

Maintain records as required by the Company, legislation and best practice.

Person Specification

Should be able to demonstrate a good knowledge of modern mechanical servicing and repairs.

Be familiar with operation and maintenance of diagnostic equipment.

The ability to prioritise workload and work in a systematic and organised manner to ensure that repairs are completed within target times.

Good communication and people skills.

Be able to problem solve and deal with situations which arise during the repair process.

Basic H&S Knowledge and practices.

Previous experience of completing service and repair documentation/portal records to meet required standards.

Not to be afraid of having to roll your sleeves up and lead by example.

The following would be considered advantageous

LGV Category C+E driving license

Knowledge of ALL trucks and trailer Brands

Benefits

Competitive salary 45 - 50k plus benefits

28 Days holidays including statutory bank holidays

Free onsite parking

.

Job Type: Full-time

Pay: 45,000.00-50,000.00 per year

Benefits:

On-site parking
Schedule:

Monday to Friday Overtime
Work Location: In person

Reference ID: Paw/010/2025