Job Description

Workshop Supervisor

=======================

Vacancy Reference Number
19562


Number of Vacancies
1
(B) OCU
Operational Support Services
Location
Wapping Marine Workshop
Band
Band N
Part/Full Time
Full Time
Hours per Week
36 hours per week
Type of Contract
Permanent
Job Advert

Job Title:

Workshop Supervisor

Salary:

The starting salary is 53,459, which includes allowances totalling 2,928.


The salary is broken down as 50,531 basic salary, which will increase annually until you reach the top of the scale 55,103. Plus, a location allowance of 1,928 and a non-pensionable allowance of 1,000.

Location

:

Wapping Marine Workshop



About Fleet Services


The police vehicle fleet is an important physical asset. It enables officers and staff to do their job, carries key equipment required, and provides safe transportation for the public / prisoners.


The role of Fleet Services is to keep the Met mobile, ensuring we can detect, respond to, and prevent crime whilst building public trust and confidence. Fleet Services are committed to leading with innovation, responsibility and environmental consciousness, striving for a fleet that is safer, smarter and cleaner, with a focused approach as follows:


1 - We will manage responsibly to deliver an excellent service and achieve value for money


2 - We will deliver strategies to manage the fleet efficiently and effectively


3 - We will deliver a fit-for-purpose, flexible and available fleet


The complex needs of modern policing requires a wide range of vehicle types. We operate a fleet of over 5,200 assets on the road and river, as well as over 1,000 pedal cycles. London is the most complex and diverse city in the UK, and our fleet is reflective of that. We currently have over 220 different types of vehicles supporting all operational commands including armed response vehicles, HGVs, patrol cars, motorbikes and pedal cycles.


Customers can be broadly grouped into three strategic pillars - Frontline Policing, Met Ops & Performance, and Counter Terrorism / Specialist Operations. Collectively this covers pan London requirements as well as national CT responsibilities.


The overall fleet requirements and volumes are owned and governed by operational leaders at the Strategic Fleet Board. Operational teams are accountable for the volume of fleet required to undertake their roles, and Fleet Services support and enable effective decision making through provision of information and technical / industry knowledge.

Key responsibilities

Leading Team - Effectively maintain / repair a number of fleet vehicles / vessels by leading, managing and coaching vehicle servicing and repair teams. Ensure vehicles / vessels are maintained to the correct schedule and within the set time parameters. Ensure vehicles / vessels are maintained and repaired in accordance with MPS Technical Standards. Ensure vehicles / vessels leave the workshop safe for their intended duty. Provide technical guidance and support to team members across the workshop Performance management - Line management responsibility for a set number of technicians. Undertake performance management of all service areas to ensure processes are working effectively; identify, analyse and take action on issues and implement review points to improve performance when appropriate. Work with key suppliers and manufacturers to build and maintain effective relationships and manage KPI achievement against SLA's. Identify failure demand and signs of process waste and implement new processes to support continuous improvement Individual training / development - ensure that individuals across the team have clear development plans in place and support individuals to identify, book, prepare for and attend training. Safe working - Maintain safe working in their assigned workstream. Maintain effective and efficient delivery of services for their assigned workstream in compliance with regulatory and safety standards Technological solutions - Deliver methodical technological solutions and seek opportunities to improve service performance keeping abreast of the latest advancements in vehicle repair and maintenance Technical Reports - Produce detailed technical reports, instructions and notifications for vehicle repair and maintenance, along with detailed vehicle maintenance histories and warranty submissions Determination and resilience - Drives to achieve in all aspects of work. Demonstrates resilience and accountability. Determination when managing difficult situations. Open and flexible approach - Open, approachable, authentic, and able to build trust with others. Seeks views of others. Flexible to the needs of the organisation. Is creative, innovative and enterprising when seeking solutions to business needs. Positive and adaptable, responds well to feedback and need for change. Customer Engagement - Liaising with customers both in person and by e-mail / telephone, giving maintenance progress reports, updating them on any issues, and providing excellent customer service at all times (Marine and Trinity only) Vessel Maintenance - Liaising with external vessel maintenance providers including MCA surveyors, fire suppression system engineers and gas systems inspection engineers; liaising with TSD Vehicle Engineering regarding vessel livery and the installation of specialist equipment (Marine only) Suppliers / Contracts - Promote good working relationships between the MPS and all relevant external service providers, monitoring their performance and participating in regular contract management meetings (Marine and Trinity only) Workshop Support - Support the overall running of the workshop, with provision of information, undertaking surveys, ensuring standards are met etc. Marine Engineering and Boat Building - Provide technical knowledge in all aspects of marine engineering and boat building repair techniques. Provide whole life engineering support to the Marine Fleet. Manage the stringent maintenance standards and to ensure the Fleet is maintained in a safe condition to meet the exceptional demands placed on the Marine Fleet whilst carrying out their duties (Marine only)

How to apply

To begin your career at the Met, please click the "apply now" button below. The application process requires a comprehensive CV, a Personal Statement, and an online application form. In your Personal Statement, you should explain your interest in the position and illustrate how your skills and experiences make you a suitable candidate. Please note that you should not submit two copies of your CV, and ensure that your documents are saved in either PDF or Word format, clearly labelled as CV and/or Personal Statement.

Completed applications must be submitted by 23:55 on 29th July 2025.

Once received, your application will be reviewed against eligibility criteria, following this, your application will be reviewed by the hiring manager. The application review for this vacancy will commence 1 to 2 weeks from the closing date.


Following application review, successful candidates will be invited to interview. Interview dates will commence 1 to 2 weeks from hiring manager review.

www.metpolicecareers.co.uk

Essential For The Role

Knowledge and Skills

Fleet Services - Understands how fleet services work Vessel Maintenance and Repair techniques - Knows vessel repair techniques and industry best practice. Knows statutory regulations for vessels and specialised equipment. Understands multiple vessel manufacture warranty governance / agreements and repair process. Knows industry tooling, calibration requirements, their application and safe practice of use Health & Safety - Knows the HSE regulations associated to the marine industry, specifically to mechanical repair or servicing repair. Coaching / Leadership - Understands different leadership styles and the benefits of coaching to support people and improve performance. Understands organisational cultures, equality, diversity and inclusion. Team Working / Performance Management - Understands people and team management models, including team dynamics and motivation techniques. Understands HR systems and legal requirements, and performance management techniques including setting goals and objectives, conducting appraisals, reviewing performance, absence management, providing constructive feedback, and recognising achievement and good behaviour. Able to build a high-performing team by supporting and developing individuals and motivating them to achieve. Able to set operational and personal goals and objectives and monitor progress, providing clear guidance and feedback Relationship Management - Understands approaches to customer and stakeholder relationship management, including emotional intelligence and managing conflict. Knows how to facilitate cross team working to support delivery of organisational objectives. IT skills - good working knowledge of MS Office applications and competent in using these alongside MPS systems. Communication skills - Able to communicate organisation strategy and team purpose and adapt style to suit the audience. Able to communicate effectively (verbal, written, digital), chair meetings and present to team and management. Use of active listening and provision of constructive feedback. Technical skills - Ability to interpret and convey instructions to technical staff on a wide range of maintenance repair procedures or specifications related industry/manufacturer standards or specialist Police equipment to ensure the safe, reliable and effective maintenance Marine knowledge - Marine knowledge is essential to successfully liaise with outside Marine Agencies and Companies who are contracted to build vessels on behalf of the MPU. This level of experience and expertise allows the role holder to approach and successfully communicate with all of our internal and external partners (Marine only).

Experience

Leading Teams - Successfully developed and led a team to deliver business objectives Service Delivery - Managed a service delivery experience in a marine environment

Desirable

Certifications / Apprenticeship - Level 3 ND/HND, NVQ/VCQ or above in vessel maintenance and Repair. Completion of a recognised apprenticeship in the marine industry Marine - strong background working in the marine industry. Up to date with latest marine technology and innovations. Marine based qualifications, especially in Marine Engineering and/or glass reinforced plastics (GRP) construction and repair techniques (Marine only)




Reports To
Operations Manager, Fleet Services
Additional Information
CVF Staff Final v2 NEW PLEASE USE.pdf - 807KB Opens in a new window

Disability Confident Statement

The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women.



As a Disability Confident employer, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations.



The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence.




Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there is a minimum requirement that you must pass a job-related fitness test (JRFT) at point of entry. This does not apply to police staff roles. Find out more about police fitness standards.



Read our full disability confidence statement.