Job Description

Salary:

24,590 per annum (pro rata) -12.61 per hour

Hours:

Part time 30 hours per week: May include evenings and weekends where necessary to meet client needs

Contract Term:

Permanent

Location:

Based at Bank Street, Castleford but expected to conduct support sessions across the Wakefield district as required. This will include visits to clients' homes

Please note a driving licence and use of a vehicle with Business use insurance is essential for this role

At

Age UK Wakefield District

, we believe everyone deserves to feel heard, supported, and valued- especially during life's more difficult moments.

Our

Wraparound Service

offers emotional and wellbeing support to older adults who may be feeling low, anxious, lonely, or coping with loss and major life changes.

We listen. We care. And we help people find their strength again.

The Role

As a

Wraparound Support Worker

, you'll be a trusted listener and a gentle guide. You'll work with older adults one-to-one or in small groups- by phone, in their homes, or out in the community- offering time, space, and understanding as they explore ways to improve their emotional wellbeing.

You'll help people set personal goals, connect with local support networks, and take small, meaningful steps toward feeling more confident, connected, and hopeful about the future.

Every conversation you have, every moment you share- it all makes a difference.

About you

You're empathetic, a great listener, and passionate about supporting others. You'll bring:

Experience in a mental health or wellbeing support role Understanding of older adults' emotional health needs Confidence delivering support face-to-face, by phone, or online Strong communication, organisation, and record-keeping skills A caring, person-centred approach

Why you'll love working with us

At Age UK Wakefield District, you'll join a warm, dedicated team making a real difference in people's lives. We offer:

Opportunities for career development (many of our senior leaders grew within the charity) Flexible working arrangements Modern IT equipment and responsive tech support Training for your role and beyond 25 days' holiday + Bank Holidays (pro rata) Company Sick Pay A strong commitment to staff wellbeing- we're a proud Mindful Employer*

We're a caring, inclusive, and responsive organisation that values collaboration, learning, and empowerment. If you share these values and want to make a real difference, we'd love to hear from you.

Closing Date: 12.00 noon - Friday 7th November 2025

This is an exciting opportunity to work within a growing local charity that prides itself on the work it does every year with thousands of older people. We know that no candidate will meet all the desirable qualification/requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, please don't let this stop you from applying.

To see a full and to apply please download a Recruitment Pack from

www.ageukwd.org.uk

For an informal discussion relating to the role please contact: Sophie Jackson at sophiejackson@ageukwd.org.uk

Job Types: Part-time, Permanent

Pay: 12.61 per hour

Benefits:

Additional leave Company pension Sick pay
Ability to commute/relocate:

Castleford WF10 1JD: reliably commute or plan to relocate before starting work (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: Hybrid remote in Castleford WF10 1JD