Job Description

?Yard & Key Control Administrator
Job reference 335235
Location: Yorkshire Parcel Hub, Wakefield Europort, Normanton, WF6 2XX
Hours: Working 40 hours per week, 5 days across Monday -Friday. We have the following role available:
Monday to Friday, Start time 06:00hrs - Finish time 14:30hrs.
There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey.
As Yard & Key Control Administrator you are responsible for the safe running of the Yorkshire Parcel Hub, Wakefield Europort, Normanton, WF6 2XX via manual and computerised methods. Our logistics team are responsible for keeping everything moving. Without logistics we simply wouldn't be able to function. The physical transportation of mail is what we do.
You'll be responsible for the day-to-day supervision of the Early shift operation at Yorkshire Parcel Hub, reporting any issues to the Transport Manager.
Yard & Key Control Administrator responsibilities:

• You'll work closely with Transport Manager/Drivers/CPC & BCA Team with regards to daily operation. Including verbal communication to Drivers on daily issues i.e. Road Traffic conditions, Weather, RTC's, H&S etc.
• You will be confident in working independently and exercise sound judgement to make informed decisions in the absence of the transport manager.
• Allocation and Retrieval of 318 Folders, Keys, Number Plates and Logbooks. Update and 318 Folders as required by Network Planners.
• You'll co-ordinate planned maintenance of vehicles and liaise with workshop services.
• Allocation and Maintenance of Vehicles on BAT, M5 and ISOTRACK systems.
• Act as point of contact with Internal Customers and External customers by phone.
• Compile, Communicate and Update system VOR reports, Maintaining Map books, Duty Packs, filling PMT's and all associated compliance paperwork.
• Undertake collection scheduling & signing vehicles back in after use. Receive and Monitor Fuel Delivery.
• Maintain Agency Drivers records are updated and checked including all associated agency driver paperwork.
• Ensure transport office Operates in a clean safe environment and complete yard checks as and when requested.

A bit about you

• Excellent IT and data entry skills to support daily administration (full training will be given on Royal Mail software)
• Good numeracy and literacy skills.
• When required you will need to be comfortable and confident working alone, this will include decision making on certain tasks, for this you will receive full training. This attracts a Leadership Allowance of 193.98 per month pro rata to when you perform the role.
• Customer service (Telephone and Face to Face): Managing internal and external telephone and face to face enquiries in a professional, efficient, and customer focused manner.
• Proven ability to maintain confidentiality, work under pressure, and deliver accurate information to support efficient office operations.
• Have a full UK manual driving licence with no more than 6 penalty points.
• A good understanding of Drivers hours would be desirable.

What we do for you
To deliver on our ambition we want the best and that's why we're delighted to offer competitive pay and benefits for a permanent role within our sector. For bringing your best and serving our customers with pride, you can expect to receive:

• A guaranteed hourly rate of 13.06/ph. (paid monthly and adjusted to your working hours).
• Shift allowance for working unsocial hours.
• Paid overtime, with an enhanced rate of x1.25 for more than 40 hours a week.
• 22.5 days holiday, rising with length of service (adjusted to your working hours if part time).
• Contributory pension scheme.
• Lots of opportunity to develop a career.
• Full uniform provided if you're on a contract of longer than three months.
• Excellent parental leave policy.
• Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.

Time to apply
Ready to become an Administrator? Hit the apply button now. If your application is successful, we'll invite you to an interview. We plan to hold them at the earliest convenient date, so make sure you're available before applying.
The assessment will take up to 45 minutes, which will include a discussion about the role and interview questions.
Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we'll provide your interview questions in advance, so you can have your best examples ready.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here:

Skills Required