Job Description

Employer: TGP Cymru

Position: Youth Welfare Officer - Cardiff

Location: Cardiff

Contract: Temporary until June 2026

Hours: Part time 24 hours

Salary: 27000 FTE

Closing Date: 2nd June 2025

Interview Date: 11th June 2025

To formally apply please return a completed application form to hradmin@tgpcymru.org.uk You can download one from https://www.tgpcymru.org.uk/get-involved/jobs/ of our website or email us at the above address and request a copy be sent to you.

TGP Cymru is a Wales based charity working with children, young people and families and has been providing services across Wales for 20 years.

We are currently recruiting for a Part Time Youth Welfare Officer in Swansea to be part of the Migrant Help funded UK Youth Welfare Officer Project. The Officer will provide a stable point of contact for young people seeking asylum aged 18 -25 living in Home Office Inital Accomodation, including those given an age of 18+ but who claim to be children, supporting them to access social and emotional support, and services and to understand systems and processes. You will be joining a team working on an exciting range of Projects providing a holistic approach to giving young Asylum Seekers and Refugees the support, knowledge and skills they need to build resilience and thrive.

For an informal discussion, please contact Lee Evans, Team Manager, Refugee and Asylum Programme on 07957 472070.

Applications are welcome from all sections of the community regardless of age, disability or racial origin. TGP Cymru welcomes applications from Welsh speakers.

Application pack from www.tgpcymru.org.uk, email: hradmin@tgpcymru.org.uk - We can only accept CVs with a completed application form.

Please note TGP Cymru normally appoint at the beginning of the salary scale.

TGP Cymru Department: Family Services - Refugee and Asylum Programme

Responsible to: Development Manager for Refugee and Asylum Programme

Location: Home based with an all-Wales remit and hot desking facilities in Cardiff.

Purpose of role:

To be a stable point of contact for Asylum Seeking Young People ( aged 18 to 25 ) living in

Initial Accommodation Centres, helping them resolve immediate issues where possible,

provide support to access social and emotional support as well as advocacy, signposting

and information to young refugee and asylum seekers who are eligible to access the

service, including those claiming to be minors.

Accountabilities / Responsibilities

Support young asylum seekers and refugees through the delivery of advocacy,
mentoring, signposting, information, and participation work devising and

facilitating workshops to help their understanding.

Negotiate with social workers, Home Office caseworkers, solicitors, education and
health professionals, housing workers and other professionals on behalf of

children / young people - and to accompany them to decision making forums and

ensure their views are represented

Support children and young people to make informal / formal complaints where
necessary to statutory / voluntary bodies such as social services, education and

housing.

Assist the Team Manager to assess the Service's outputs against the framework of
agreed outcomes by the monitoring of activity and the collection of appropriate

information including feedback from service users.

Comply with TGP Cymru's policies and procedures to include finance, reporting,
data management and safeguarding.

Promote equal opportunities and anti-discriminatory practice through the work
undertaken within the post.

Network appropriately with colleagues and the community, including developing
awareness of TGP Cymru's services amongst relevant professionals.

Undertake such other duties and responsibilities as may reasonably be required by
the Organisation and which are consistent with grade.

Performance Indicators

Responsible for the delivery of key performance indicators and standards of
practice.

Quality of service and compliance against statutory, regulatory, organisational and
best practice standards and requirements.

Achievement of service and individual objectives and targets.
Line management responsibility:

None

Budget management responsibility:

0

Grade:

Scale 2

Working conditions:

24 hours per week to be agreed with a flexible approach to the working week that will

involve some weekend and evening working and occasional stay away from home overnight

to attend meetings, conferences, residential trips with young people or training.

Attendance at a regular young people's late afternoon/ early evening group drop in located in Cardiff.

Travel to various locations across Wales and the UK is also required.

Qualifications

A professional qualification in social work, youth and community work or related
discipline such as health and education (desirable)

Skills and abilities / competencies

The post holder will be able to:

produce quality results in a service-orientated and timely manner and is
committed to deliver agreed outcomes

work well with colleagues and partners and acknowledge the different ideas,
perspectives and backgrounds of others

plan and organise work and manage time effectively communicate effectively i.e. express information and ideas in a clear, concise
and accurate manner; listens actively and ensures information is shared.

be open to new approaches and ideas, respond positively to change and adapt
quickly to new situations

seek opportunities for continuous learning and professional growth
Knowledge / Experience

The postholder will be able to demonstrate a sound understanding and record of

achievement in the following:

Working with children and young people either individually or in groups Working with asylum seeking or refugee children / young people (desirable) Knowledge of issues impacting on young refugees / asylum seekers Knowledge of advocacy approaches Knowledge of Safeguarding Knowledge of the Asylum System and Wider context of Asylum and Migration Personal experience of going through the UK Asylum System or previous experience
of supporting others going through the system(desirable).

Ability to take a trauma informed approach to working with young people
Other

Display TGP Cymru values and behaviours at all times and actively promote them in
others

Commitment to equality and diversity Full driving licence and have access to transport (desirable but not essential)
Job Type: Part-time

Pay: From 27,000.00 per year

Benefits:

Additional leave Company pension Sick pay Work from home
Work Location: In person

Application deadline: 02/06/2025