About Afiniti Afiniti is the global leader in AI based behavioral pairing for contact centers. Our patented approach optimizes human interactions, delivering measurable gains in customer conversion, retention, and customer service cost optimization metrics. We are a privately held company…
About Afiniti Afiniti's vision is to lead the contact center industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide. Over the past 16 years, Afiniti’…
About Afiniti Afiniti's vision is to lead the contact center industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide. Over the past 16 years, Afiniti’…