Permanent, full time Main Purpose of the Role The Resident Engagement Co ordinator will be responsible for delivering the aims of Concept Housing Association’s resident engagement strategy. This includes developing and implementing initiatives that empower residents to scrutinise services, monitor…
Full time Main Responsibilities As the Head of Residents and Support, this role will ensure the delivery of a high performing, person centred support service that achieves excellent outcomes for our residents. The postholder will lead a dynamic team dedicated…
The post holder will play a key role in our Resident Services team primarily responsible for the provision of resident centred services across our housing portfolio in Birmingham, with occasional travel to Bradford. The Resident and Support Manager will lead…
Main purpose The Asset Officer will play an important role within our Property Services team, the role is central to ensuring that Concept Housing’s property assets are safe, well maintained, and financially sustainable. The postholder will be responsible for maintaining…
Main Purpose of the Role The Customer Services Team Leader will oversee the day to day operational management of CHA’s multi channel, customer facing team, which serves as the first point of contact for all customer enquiries. As the team…
Permanent, full time Main Purpose of the Role The Resident Services Co ordinator will play a key role in delivering a high quality, responsive, and customer focused service to residents within a supported housing environment. The role involves providing practical…
The post holder will play a key role in our Resident Services team primarily responsible for the provision of resident centred services across our housing portfolio in Birmingham, with occasional travel to Bradford. The Resident and Support Manager will lead…
The vacancy Permanent, full time Main Purpose of the Role The Resident Services Co ordinator will play a key role in delivering a high quality, responsive, and customer focused service to residents within a supported housing environment. The role involves…
Main Purpose of the Role The Customer Services Team Leader will oversee the day to day operational management of CHA’s multi channel, customer facing team, which serves as the first point of contact for all customer enquiries. As the team…
Main Purpose of the Role The Customer Services Team Leader will oversee the day to day operational management of CHA’s multi channel, customer facing team, which serves as the first point of contact for all customer enquiries. As the team…
Permanent, full time Main Purpose of the Role The Asset Manager plays a crucial role in ensuring that property assets are safe, well maintained, and financially sustainable over time. This involves assessing how assets are used and making strategic decisions…
Full time Main Purpose of the Role The Head of Compliance serves as the strategic lead for the compliance function, working closely with the Director of Property Services to ensure a proactive and a robust compliance service. This role is…
Full time Main Responsibilities As the Head of Residents and Support, this role will ensure the delivery of a high performing, person centred support service that achieves excellent outcomes for our residents. The postholder will lead a dynamic team dedicated…
Permanent, full time Main Purpose of the Role The Compliance Officer Repairs and Voids will play a vital role within the Compliance Team at Concept Housing, ensuring that properties are maintained to a high standard and remain compliant with all…
Office based generally 08:30 – 16:30) We have a fantastic opportunity for two Compliance Administrators to work collaboratively across a range of service areas; supporting and challenging service providers to ensure high quality services are delivered consistentley in accorandace with…
Full Time, 12 month fixed term contract We are looking for a compassionate and hardworking talented individual who can regularly provide support and guidance to residents, ensuring that the property they reside in is safe and that the support enables…