Customer Service Officer Department: Customer Service Team Location: Resolution Plaza, Head Office (with regular travel to local housing centres) Grade/Salary: £34,158.42 to £38,501.65 Reports To: Senior Customer Service Officer/Customer Service Manager Direct Reports: None Contract Type: Permanent / Full Time…
ASB and Safeguarding Officer Department: Housing and Communities Location: Eastend Homes Offices (with hybrid working and site visits) Grade/Salary: £39,835.43 to £42,155.78 Reports To: Housing Manager Contract Type: Permanent / Full Time (35 hours per week) Job Purpose To lead…
Voids and Lettings Officer Department: Housing Services Location: Local Office Base Grade/Salary: £36,371.85 to £38,501.65 Reports To: Neighbourhood Response Manager Contract Type: Permanent / Full Time (35 hours per week) Job Purpose To manage the end to end process of…
Job Purpose To support Eastend Homes residents to sustain their tenancies by addressing the wide range of issues that can place a tenancy at risk. This includes providing high quality, person centred support in areas such as income maximisation, debt…