Duties and Responsibilities Recognise and work within own competence and professional code of conduct as regulated by the appropriate professional body Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures Prioritise, organise and manage…
Main Duties Call Handling element of role: Undertake telephone assessments in a call centre environment: providing dental advice, medication and health information, supporting patients to access the appropriate level of care, and the best way to manage their symptoms. To…
The Service: We are commissioned by Lancashire and South Cumbria, Integrated Care Board to provide an NHS telephony dental triage & signposting service. The helpline receives around 180k calls per year and we book in and out of hours, urgent…