Receptionist role and responsibilities Meeting and greeting patients, providing a great first impression Booking and amending appointments, answering the phone, updating patient records Supporting the Practice Manager and clinical team with the smooth running of the practice Making patients aware…
Customer service · Demonstrates good telephone and face to face communications with patients and colleagues, interacts with patients to a high standard. · Listens to the patient without interrupting, good tone to voice, friendly and professional attitude, good eye contact,…
Customer service Demonstrates good telephone and face to face communications with patients and colleagues, interacts with patients to a high standard. Listens to the patient without interrupting, good tone to voice, friendly and professional attitude, good eye contact, shows empathy,…