Role Overview We are seeking a Sales Process Adherence Analyst to join our Contact Centre Quality team. In this role, you will be responsible for evaluating sales calls against a structured scorecard, ensuring agents consistently follow the sales process, apply…
Job Overview We are seeking a confident, people oriented Client Relations Specialist to join our dynamic team in the heart of Manchester. As the first point of contact for live, inbound leads, you’ll provide expert guidance and exceptional service to…