Sycous Limited
The purpose of this role is to provide support and day to day leadership to our Product and Data Support team, as well as technical assistance and support for our product and services, especially as we look to invest in…
The purpose of this role is to provide expert technical assistance and support for our products and data flows, working closely with other teams across the business. You will ensure exceptional levels of customer satisfaction through effective understanding, empathy and…
Role Overview The Client Relationship Manager is responsible for leading the client relationship strategy and ensuring the highest levels of client satisfaction, retention, and growth. This role oversees the Client Management team, drives strategic account planning, and acts as the…
Role Overview Sycous have brought together our Support and Scheduling teams providing a single area of support covering all areas of the business, including supporting key stakeholders, as well as our clients and industry partners. This role will lead these…
We are looking for someone who is passionate, who want to be themselves and deliver fantastic service to our customers. This role has task variety and the opportunity to learn and develop, with our team able to support you and…
Role Overview The purpose of this role is to provide leadership to the team of 6 to 8 customer support coordinators. The team leader will assist the Support Manager in providing leadership and coaching the team, organising team tasks, identifying…
We are looking for someone who is passionate, who want to be themselves and deliver fantastic service to our customers. This role has task variety and the opportunity to learn and develop, with our team able to support you and…
Sycous provide metering and billing services to energy networks across the UK. Our team are responsible for delivering customer support, engineering services, product supply and software development for the operators of heat networks. We have an in house software development…