Job Description

Vacancy Name

Academy Administrator

Vacancy No

VN5262

Location City

Loughton

Location Postal Code

IG10 1DX

Contract Type

Permanent

Hours per week

22.50

Working Days & Times

Tuesday, Wednesday and Thursday 9-5

Salary Minimum Pounds

16204.5

Salary Maximum Pounds

16204.5

Description

Learning Curve Group are a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners - and that is how we believe it should be, as we impact on over 100,000 of them every year. Our 'Purple People', the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to 'transform lives through learning'.

Role Information

This role is for an administrator ideally with some knowledge of the beauty therapy industry to support the administrative functions within our beauty academy. You will be responsible for monitoring learner attendance ensuring necessary resources are available to facilitate course completion and acting as a liaison between tutors and learners. You will act as the first point of contact for learners and therefore must be confident, with a good telephone manner and be professional and dependable.

DUTIES

Support the Academy Manager and Business Development Officer with the enrolment and onboarding of new learners including associated administrative duties. Process learner paperwork as directed by the Academy Manager and business needs. Support learners in successfully applying for financial support (bursary) by collecting, checking and chasing documents. Resolve queries by collecting, checking and chasing learner evidence (such as residency, benefits and ID).
Invigilate exams where instructed.
Manage front desk and undertake reception duties providing learners, colleagues and customers with support, advice and guidance. Complete finance tasks as required by the business. Oversight of academy inventory including completing stock checks and supporting the procurement process, ensuring purchase orders are raised and fulfilled as necessary. Work collaboratively with the property team to ensure any issues are reported appropriately through FixFlo, and are followed up. Support the Academy Manager/tutors with collating health and safety forms for work placement. Complete Health and Safety and First Aid training, promoting and maintaining a safe working environment for learners and the team . Collect job outcomes and associated evidence for learners (where applicable). Be available to support other academies as and when required by the business. Support with course enquiries and signpost to the business development team Contact potential learners to arrange course interviews, inductions and enrolements Monitor learner attendance by liaising with tutors and the academy manager, contacting learners where necessary Liaise with MIS team to ensure all learner data and systems are accurate and kept up to date daily to ensure data and systems are accurate and queries are dealt with in a timely manner.

GENERIC DUTIES

Conduct your role in line with the company values and expected behaviours Promote equal opportunities and recognition of diversity throughout the company Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times Ensure confidentiality and professionalism at all times. Provide learners, customers and colleagues with support, advice guidance as part of your everyday role#



If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team on 01388 777129 or Workforus@Learningcurvegroup.co.uk

Working Flexibly

If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.

Essentia Criteria

EXPERIENCE

Previous experience in admin/office role


Previous experience of MI systems (Desirable)

KNOWLEDGE & SKILLS

Good level of Maths & English


Strong work ethic with a committed attitude to work


Able to work at a fast pace with or without direct supervision


Proficient IT skills including word processing, excel/spreadsheets and presentations.


Strong organisational and time management skills


Excellent verbal and written communication skills.

QUALIFICATIONS

Exceptional interpersonal communication skills


Attendance record with the ability to work as part of a team

Why work for Learning Curve group?

There are many reasons that make Learning Curve Group a fantastic place to work!



Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here:



In addition to working for a company that has been listed as the top 100 companies to work for, for the last fives years you'll have access to below benefits:
26 days annual leave + Bank Holidays Buy & Sell an additional 5 days each year Length of service annual leave increments starting at 2 years Healthcare Scheme Home & Tech schemes Enhanced Family Leave Paid Volunteer day each year Early Finish Fridays on the last Friday of every month Student / Teacher Discount Uniform

HEAD OFFICE PERKS

We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.
Electric Car charging points Free fruit, Coffee and Tea Onsite Shower Prayer room on request or list of nearest available places of worship

EQUAL OPPORTUNITIES

You're unique - and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.



Don't just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.

Halo Code

Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.

Disability Confident Leader

Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.

Armed Forces Covenant Gold

12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.
Domestic Abuse Covenant Care Leaver Covenant Working Chance Ban the box

Recruitment Checks

Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. The successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. For this role, we will also carry out adverse media checks and also need to carry out a DBS check and will ask information related to previous convictions if you are shortlisted for interview.




Please be assured that a previous conviction does not automatically rule you out of a role, unless you are barred from working with children or adults. We will follow our risk assessment process to understand age of, context and relevance to the conviction(s).

Education Level

Vocational

Level of Vocational Experience

2 years

Applications Close Date

05 Oct 2025