Job Description

PLEASE APPLY USING OUR SECURE ONLINE LINK, DETAILS BELOW*

Job Title:

Access & Inclusion Specialist

Reports to:

CEO

Salary:

28,000 - 32,000 per annum, depending on qualifications and experience.

Duration:

Permanent subject to funding

Place of work:

Hybrid Units 1G/H Guildford Road Industrial Estate, Hayle, Cornwall TR27 4QZ

Working hours:

37 Hours per week, 9-5pm Monday-Thursday and 9- 4.30pm Fri (allowing for a 30min lunch break), there is an option for an 8:30 start time.

Role Purpose

This is a developmental specialist role, offering a supported pathway for professional growth and qualification in accessibility and inclusion. It is designed to progress into a full Access & Inclusion Lead position through funded professional training and mentoring.

The role leads on accessibility, inclusion, and coproduction across the organisation and with external partners, ensuring that the lived experience voice is central to shaping and influencing policy, systems, and structures. The postholder will provide expert access advice, deliver access-related programmes, champion best practice in accessibility and inclusion, and contribute to organisational sustainability through commercial projects. They will also take the organisational lead on Equality Impact Assessments (EIAs), ensuring that all policies, practices, and decisions are fair, inclusive, and compliant with equality legislation.

Key Responsibilities

Access Advice & Guidance

Provide expert advice on accessibility and inclusive design to internal teams, statutory bodies, businesses, and community partners.

Keep abreast of the latest accessibility legislation, guidance, products, and standards (e.g. Equality Act 2010, BS8300, emerging assistive technologies).

Advise on building access, digital inclusion, transport, services, and communication formats.

Programme Leadership

Lead on access-related programmes with external partners, ensuring measurable outcomes that improve inclusion across Cornwall & the Isles of Scilly.

Act as the key point of contact for organisations seeking advice on accessibility improvements.

Lead by example in promoting inclusive practice, supporting collaboration and shared learning with partners across public, private, and VCSE sectors.

Ensure robust monitoring and evaluation frameworks are applied to evidence impact.

Commercial Projects & Income Generation

Deliver commercial access audits and consultancy services contributing to the organisation's sustainability.

Produce formal reports for commissioned projects, setting out findings, recommendations, and prioritised actions to support clients in improving accessibility.

Contribute to the financial sustainability of the organisation by achieving agreed performance measures (e.g. number of audits commissioned, income targets, new contracts secured).

Work with the senior team to identify and develop new opportunities for fee-based accessibility services.

Coproduction & Engagement

Coordinate and commission coproduction activity, ensuring disabled people's lived experiences shape decisions and influence local and national policy.

Facilitate workshops, forums or other engagement to capture and amplify lived experience perspectives.

Ensure accessible engagement methods are used across all activities.

Knowledge, Resources & Development

Maintain, update, and refresh the organisation's access resources, toolkits, and specialist software to ensure accuracy and relevance.

Share knowledge internally to strengthen organisational understanding of accessibility and inclusion.

Commit to progressing through recognised professional training pathways (e.g. Centre for Accessible Environments courses or equivalent).

Organisational Contribution

Represent the organisation at external meetings, boards, and strategic forums.

Contribute to policy development, strategy, and advocacy work.

Lead on Equality Impact Assessments (EIA) for the organisation's policies, practices, and key decisions, ensuring they promote fairness, equality of opportunity, and non-discrimination.

Promote the social model of disability and the values of a rights-based Disabled People's Organisation (DPO).

Performance Measures (KPIs)

Success in this role will be measured through a mix of quantitative and qualitative outcomes, including:

Delivery and Impact

Delivery of agreed number of access audits, coproduction projects, and reports each year. Demonstrable improvements in accessibility and inclusion outcomes for clients and partners (as evidenced by feedback, case studies, or evaluation data)

Quality and Compliance

Equality Impact Assessments (EIAs) completed and reviewed annually across organisational policies and key decisions. Access resources, toolkits, and software maintained to current standards and regularly updated.

Income and Sustainability

Achievement of targeted income contribution to support organisational sustainability. Identification and development of new opportunities for access consultancy, training, or fee-based services.

Engagement and Reputation

Positive stakeholder feedback on accessibility advice, training, and engagement activities. Evidence of increased engagement of disabled people in co-production activity, ensuring lived experience informs policy and practice.

Professional Development

Completion of agreed training milestones and ongoing professional development targets.

Person Specification

Essential

Lived experience of disability or long-term health condition or unpaid carer (welcomed and encouraged).

Strong understanding of accessibility, inclusion, and the social model of disability.

Excellent communicator (written and verbal), with the ability to write clear reports, present findings, and engage confidently with a wide range of stakeholders.

Strong IT and digital skills, with the ability to use software systems, audit tools, and Microsoft Office (or equivalent) to a high standard.

Experience of partnership working, influencing, or advocacy.

Ability to coordinate programmes and manage multiple priorities.

Access qualifications such as CAE, or the willingness to undertake training supported by the organisation.

Ability to lead and carry out Equality Impact Assessments (EIAs)

Commitment to equality, diversity, and human rights.

Access to a vehicle and ability to travel for projects, training, and development, including out-of-county.

Desirable

Previous experience delivering access audits, inclusive design reviews, or accessibility consultancy.

Knowledge of relevant legislation (Equality Act 2010, Public Sector Equality Duty, building regulations).

Familiarity with digital accessibility standards (e.g. WCAG).

Experience of income-generating projects or consultancy.

Other Requirements

Ability to travel across Cornwall & the Isles of Scilly (and occasionally further).

Flexibility to work occasional evenings/weekends for events or engagement activity.

Commitment to professional growth through training and development, including attendance at out-of-county training programmes.

Starting Salary:

28,000 - 32,000 per annum, depending on qualifications and experience. This is a developmental role with clear progression opportunities as experience and qualifications grow. The organisation will fully fund relevant professional training (e.g. Centre for Accessible Environments qualifications), with a fair training agreement in place (with a tapered repayment only if leaving within a defined period).

About Us

disAbility Cornwall & Isles of Scilly is a disabled people's user led organisation, a registered charity and company limited by guarantee. Our mission is to represent, include, support and empower (RISE) people living with a long-term health condition or disability, their families and carers in Cornwall and the Isles of Scilly. We do this via an extensive range of services and activities and by working at a strategic level to ensure the voices of disabled people are heard.

Values

Our values represent what is important to us as an independent, user-led organisation. They guide our actions and behaviours as we work together towards our vision of 'A fully inclusive society, with equity of opportunity for all':

Our passion for equity - inspiring each other and demonstrating fairness, commitment and accountability. Respect for self and others - being open minded, reliable and approachable, acting with integrity in everything we do. Being supportive - having an inclusive, positive, and empathic approach to supporting others and ourselves.
We have a diverse workforce, and we are always striving to enhance our diversity, we welcome applicants of all identities including disability, gender, ethnicity, faith, age, sexuality, and people who have caring responsibilities. We carry out work health assessments to ensure that the job is a good fit for the individual and that any necessary adjustments or support can be provided to help them succeed in their role.

Benefits

Working as a member of a great, dynamic and focused team, within an Investor in People Gold Standard Organisation Training & Development opportunities Generous annual leave allowance of 31 days in the first year and increasing year on year increasing to a maximum of 43 days Great facilities and free parking at our office A day off on your birthday A great work life balance culture.
We are a friendly and supportive team of people with diverse backgrounds, highly motivated to drive change and improve the lives of disabled people, their carers and families. We take a flexible approach to supporting each member of our team to reach their full potential.

How to apply:

Please apply via our secure online link.

Copy and paste into your browser:

https://forms.monday.com/forms/69988a150fe1d351a6e7850902bee264?r=use1

Select which position you are applying for. Complete the application form.

Interview dates: Arranged as suitable candidates are identified.

Successful candidates must have the Right to Work in the UK, two references, undergo a DBS check and a work health assessment.

Applicant Equity, Diversity and Inclusion Monitoring Form:

As an organisation we want to surpass the aims and commitments set out in our Equity, Diversity and Inclusion Policy. This includes following the appropriate equalities laws, including the Equality Act 2010, building an accurate picture of our workforce, monitoring our diversity and inclusion efforts, and striving to continuously improve. Completing the form is voluntary and anonymous. The information provided will be kept confidential and separate from the recruitment selection process. The information is only used for monitoring purposes.

Please copy and paste the link below into your browser if you would like to complete the Applicant Equity Diversity and Inclusion Monitoring Form

https://forms.office.com/pages/responsepage.aspx?id=rB_9RMzUa0-0jOf13mStekDcszBr62BPpz4THxSFxVBUOVVKVVUyWDFMWkxETkJETFNBTDZXSFVSQiQlQCN0PWcu&route=shorturl

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Free parking On-site parking Work from home
Application question(s):

Are you located to travel easily around Cornwall?
Work Location: Hybrid remote in Hayle TR27 4QZ