Job Description

We're Hiring: Account Director

Make the extraordinary, everlasting -- with us.

At Event Concept, we craft extraordinary experiences that leave a lasting impression -- not just for our clients, but for our people too. We blend the big ideas of a creative agency with the meticulous execution of a production company, bringing bold, imaginative events to life.



We're collaborative, down-to-earth, and serious about delivering quality -- all while finding time for lightness and fun. If you're curious, adaptable, and excited to do meaningful work with a team that's got your back, we'd love to hear from you.

About the Role

We're looking for an Account Director to join our team. Reporting into the Client Director, you'll play a key role shaping and driving the growth of our agency business plan and strategy, driving client growth and retention, and leading new business development. This is not a delivery role but one rooted in building strong client relationships, driving retention, and creating robust account development plans.

You'll Thrive Here If ...

You've delivered a wide range of live events and brand experiences and are now excited to focus more on building client relationships, identifying opportunities, and helping shape winning pitches. So, stepping away from day-to-day event delivery. You're naturally curious and commercially minded -- you love getting under the skin of a client's brief, asking the right questions, and helping shape smart, strategic responses. You enjoy pitching and thrive on the buzz of new business. You know what makes a proposal stand out, and you can confidently present your ideas to clients and stakeholders. You bring a strategic mindset and can lead and guide internal teams with confidence to ensure proposals are creative, relevant, and impactful. You've had proven success growing key accounts and can spot and unlock potential in both new and existing clients. You're a relationship builder who builds trust quickly and is energised by client conversations and long-term partnerships. You're comfortable leading Creative, Content, Project and Production teams to bring ideas to life -- and you always keep the client's objectives front and centre. You're solutions-focused and resilient, calmly navigating challenges while maintaining a positive, professional approach. You have a genuine passion for the world of live events -- ideally with the majority of your experience across B2B (e.g. conferences, internal comms) and some B2C (e.g. brand activations and experiences).




You don't have to tick every box -- we care just as much about curiosity, adaptability and a growth mindset as we do experience on paper.

What You'll Be Doing

Client management & new business development

Strategic thinking around agency development and growth - inputting on the business plan for agency offering development and growth Executing agency strategy - being able to take the plan and run with it Proactive new business - developing strategically led plans and approaches that reflect the agency's business plan to secure new clients (i.e. sectors we've identified we want to target). To include pulling together compelling creds decks and getting out there, on the road, in front of potential clients and selling ourselves in Strategic thinking for clients - taking a brief, interrogating it, asking the right questions, getting under the skin of it, working on the best strategy with the CD and Strategist, challenging clients, getting them to think differently, taking what keeps them up at night and solving it Pitching - working with the strategist to develop robust responses to client briefs. Strategically well thought out. Being that central person that pulls everything together - the 'pitch doctor' that takes a holistic look at decks and pulls together the strategy, the creative, the locations, budgets, etc. Leading pitch and proposal deck creation - you've been pulling decks together for years, you treat each individually (no copy and paste) - looking at best flow, approach, flawless - no typos, well-written English. It makes sense and is compelling. Results orientated - for agency and clients - securing new clients, delivering on KPIs for clients Sustainability - making sure we are helping to achieve our 2030 pledge, you'll be responsible for making sure we are true to our four pillars and being as sustainable as possible internally and for our clients Working with the Client Director and Strategist on continued innovative thinking - what can we do differently? How can we stand out from the crowd? Writing - outstanding written skills - clear, concise communication, but with a passion for selling the dream (and delivering on it) for clients. Writing for decks, emails, etc. Oral presentation - confident oral presenter - must be able to dazzle and convince clients. You'll love pitching. Commercially minded - always on the hunt, how can we bring in revenue, how can we unlock further revenue from existing clients, driving profit, sticking to budgets, reporting on profit margins. Negotiate contracts and close agreements to maximise profits Relationship development and management - a people person. Once clients are in the door, you know how to keep them. You'll develop robust keep-in-touch plans, as well as account development plans, to ensure we secrure repeat business and unlock new opportunities. You'll forge strong relationships built on trust and excellence. A trusted ear for both new and existing clients. Recruitment - as we grow, we will build a team to support you Research / staying on the pulse of industry trends, our target sectors - all with the ambition of spotting and unlocking new opportunities. Always alert to new opportunities, ear to the ground, etc. Attending industry events to raise our and your profile, networking and building relationships

Team management

Leading internal teams as above. Hiring a team and managing them, providing direction and professional development

Project delivery

Light touch senior oversight of campaigns and events to ensure they are on strategy This is not a delivery role

Success Markers

Successful execution of the agency business plan Winning new clients, who become repeat clients Delivery of events with the Projects Team on strategy, brand and budget Award-winning campaigns

What It's Like at EC

At EC, we're a team of doers, dreamers, and down-to-earth collaborators. We thrive on creativity, care deeply about the details, and always have each other's backs. With hybrid working, generous time off, wellbeing support, and a culture that champions your voice, your growth, and your whole self -- it's more than just a job. It's a place to thrive.

Check out our

Culture & Values

#YourEC

Ready to Apply?

If this role excites you but you're not sure you meet every requirement -- we still want to hear from you. We believe in potential and are always open to people who bring passion, integrity, and a fresh perspective.

Hit "Apply" and share your CV. Need any adjustments to make the process more accessible? Just let us know -- we're happy to support you.

Our Hiring Process

While the steps may vary by role, here's what you can generally expect: A short Teams call to say hello A task or survey to understand how you work A face-to-face interview with your future team A culture conversation to make sure it's a match both ways

We'll keep you updated at every stage and do our best to make the process smooth, transparent, and welcoming.