Job Description

Location: Chester

Type: Permanent

Salary: 30,000 - 35,000 Per Annum (depending on experience + Bens + Hybrid )

Operations / Account manager

Location: Cheshire - Hybrid 2 days / 3 days in the office

Salary to 35K + Bens

We're looking for a dynamic, proactive Account & Operations Manager to take charge of our client, a growing beverage company, post-sale customer experience ensuring every new account is set up for success, every relationship is nurtured, and every venue proudly represents the client at its best.



This is a pivotal, hands-on role at the heart of our growth journey. You'll be where sales hands off, driving smooth installs, stock fulfilment, and brand activation while shaping the strategy that keeps our customers loyal and our reputation strong.



What You'll Do



Customer Success & Retention

Operations & Delivery

Help with promotions & events

Work closely with the leadership team on strategy, planning, and occasional admin support

Help coordinate key brand moments internally and externally



Must have experience to be shortlisted



Recent and solid experience in customer success, account management, operations management or sales support in a food, beverage or related B2B business

Passionate about delivering exceptional customer experiences as a commercial driver

Highly organised with strong multitasking skills

Data-driven and strategic, spotting risks and opportunities before they arise

Excellent communicator and relationship-builder

Flexible, proactive, and happy to travel regularly

Thrives in a fast-paced, creative, and collaborative environment

Live commutable to Chester and eligible to work in the UK



Why Join this business




At this business you won't just be another cog in the machine - you'll have real ownership, real impact, and real fun doing it. The business is a growing and mighty team making big waves in their industry both here and in Europe and they want you to help shape their future.



If you're ready to bring your energy, ideas, and drive to a brand that's going places, we'd love to hear from you.



"We will endeavour to contact you within 48 hours of receiving your CV, however due to the nature of our business this may be delayed due to meetings, holidays and offsite visits. If you have not had a response within 7 days then please assume that your application has been unsuccessful, due to high volume response unfortunately we are unable to reply to all applicants."

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