Job Description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.


We're looking for a driven and customer-focused Account Manager to join our Cloud Sales team. You'll be responsible for managing a high-volume portfolio of channel partners, helping them grow their Cloud business through upselling, cross-selling, and strategic support.


You'll work closely with top-tier vendors like Microsoft and Acronis, playing a key role in transforming how Cloud solutions are delivered to UK businesses. This desk-based role offers clear progression into a field-based Key Account Manager position.

What you'll be doing

Manage and grow a portfolio of existing channel partners. Drive sales through upselling, cross-selling, and strategic account development. Act as the primary point of contact for your assigned accounts. Build long-term relationships with partners and internal teams. Identify and generate new sales opportunities through go-to-market strategies. Collaborate with vendors and internal stakeholders to support partner success.

Your Experience

Proven experience managing a high-volume account portfolio in Cloud Distribution (vendor, distributor, or reseller). Strong B2B Account Management background. Excellent communication and negotiation skills. Proficiency in Microsoft Office and CRM systems (e.g. Dynamics, Salesforce). Tenacious, competitive, and committed to delivering results. Collaborative team player with a proactive mindset.

What's in it for you?

Regular sales incentives and rewards. Investment in your future career with a variety of learning and development opportunities. No dress code - embrace the freedom to bring your whole self to work. 25 days annual leave, plus bank holidays. You'll even get your birthday off, too! A pension plan for your future. Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.



Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.